Testing Best Practices and Fees

Owned by Malissa Olofernes
Last updated: Mar 07, 2024 by Meredith Russell
2 min read

Testing is an important part of configuring a site. Ensure you’re aware of the following best practices and potential fees that you may incur when creating test bookings.

On this page:

Fees

The following transactions do not incur Deem transaction fees:

  • William Never

  • Vernon Bear

  • Bookings with @deem.com email address are not billed

    • Best practice is to also add a notation in the booking that it is a test booking.

Deem is not responsible for fees incurred by other vendors including air, rail, hotel, car, Booking.com, etc.

Important: You are booking live inventory when you use Deem, including for test bookings. Ensure you note and follow all vendor cancellation policies.

Testing Best Practices

Follow these best practices for all test bookings:

  • Book at least a month or more in advance.

  • Do not book around holidays.

  • Book fully refundable or cancellable fares or rates if at all possible.

  • Ensure you cancel test bookings within the vendor’s cancellation policy.

  • Enable preferred vendors and validate that you see preferred vendor markers in the booking flow.

  • Enable negotiated rates and validate that such rates are present in the booking flow.

  • Make out of policy test bookings to ensure that policy is being applied correctly and that compliance codes are written properly to the PNR.

 

For air specifically:

  • Book carrier/s who will not charge debit memos for test bookings. Check with your Ops Manager for a list of carriers.

 

For hotel specifically:

  • Block non-refundable rates and validate they do not appear in the booking flow.

  • Enable GOV rates and validate they show up in the booking flow.

 

For car specifically:

  • Confirm negotiated contracts such as CD Number are written to the PNR.

 

For all test bookings, confirm the following:

  • Ensure that profile fields and the Trip / Purchase Page write to the PNR.

  • Ensure the correct company profile writes to PNR.

  • Ensure Dynamic Site Messaging (DSM) appears as expected.

  • If Pre-Trip Approval (PTA) is enabled, ensure that all PTA policies are correctly implemented in the booking flow and pass to the PNR as expected.

  • If Virtual Pay (V-Pay) is enabled, ensure it is correctly triggered and written to the PNR.

  • Ensure the Payment field writes to the PNR.