To download above documents:

• Click on desired document to open it. Then, click on the cloud symbol in the top right corner of your screen to download, save, or print.

• Click on the video above to see full demonstration.

Overview

Groupware gives you the ability to integrate Deem with Microsoft Outlook and Google Calendar:

• Outlook is supported through Groupware Calendar Integration.

• Google Calendar is supported through ICal.

You can integrate Deem services, such as booking travel, with your groupware calendars and contacts. For example:

• When a user books travel, the service can automatically update enterprise or personal calendars with reservation details and changes.

• If a travel delegate (arranger) books a trip for a traveler, the trip information automatically appears on the traveler’s calendar.

Calendar integration:

• Eliminates the need for users to manually enter and maintain reservation information.

• Ensures that the travel details are always immediately accessible.

• Provides access to users with calendars on their smartphones, which avoids the need to print.

• Provides updates automatically.

• Saves time for a travel delegate or arranger who books trips for others by eliminating the copying and pasting into the traveler's calendar.

Calendar Permissions in Outlook

Deem does not read a user’s calendar. While the permission needed in Outlook 365 is Calendar.ReadWrite, Deem only 'writes' to the user's calendar. And at no time does Deem need to know what is actually in the calendar itself other than what is already written by Deem.

When an event is created, an EventID is assigned. If an event is modified or removed, a cancel request is sent using the EventID already obtained from the write:

• If the event is present, it is removed.

• If the event has been removed already, the cancel does nothing.

Enabling Groupware Calendar Integration in Outlook

To enable Groupware Calendar Integration through Outlook, see the attached documents:

• Groupware Calendar Integration with Deem
  Groupware Calendar Integration with Deem.pdf
  Data collection form for a delegate username and password. These permissions are used by Microsoft Exchange integration to access a user calendar on Exchange Servers (non-cloud based).

• Outlook Groupware Integration - Modern Authentication
  Check List_Groupware Integration - Modern Authentication.pdf
  Provides a checklist of steps for setting up Groupware Integration (Automatic Calendar updates) for Outlook365.

• Deem Groupware – Modern Authentication
  Client_ Instructions Guide_Deem_Groupware_Modern_Auth.pdf
  Provides instructions for setting up modern authentication to allow Deem permission to access Outlook365 or Exchange Servers.