AlsDeem provides clients with the flexibility to manage the payments used for booking travel based on user groups. This page shows examples from the customer experience of the payment options configurable in Deem.

Payment Setup Links

Instructions for setting up these payment options, and additional payment-related information, are provided on these pages:

Benefits and Need to Know

Using payment options and service rules and/or travel policy, you can configure the payment options that are displayed to travelers in specific user groups when they purchase travel. Travelers can store the card numbers of company credit cards and other credit cards in their user profile; however, only specific payment options may be available for selection by that traveler on the purchase page.

As part of their profile, users can set credit cards stored in their profile as the default payment selection for air, hotel, car service, car rental, and train travel. If restrictions are set for a specific service for their user group, however, those can select only the restricted payment option as the default for that service. On the example screen below, Airline payment card is restricted to company cards only, while Car Rental Payment Card is not restricted and allows the user to select a card stored in their profile as the default. Restricted options may be a company card, site payment card, or a virtual payment option.

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Site Payment Cards

A site payment card is a corporate card with a number stored at the company site level. Per the setup instructions in Site Payment Cards, you enter details for a site payment card, assign it to a site payment card set, and assign that set to one or more user group/s in the service rules for that group/s.

As part of the site payment card definitions, if a service such as air or hotel is set to Restricted, users in the assigned user group will be allowed to select only the site payment card on the purchase page for that service, per below.

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When a site payment card is not set as Restricted, users in the assigned user group can choose to purchase travel with either the site payment card or a credit card stored in their user account, per below.

Corporate Payment Cards

A corporate payment card is a corporate card stored at the traveler user profile level, which can have a site-level policy configured for the BIN on that credit card. The policy for that BIN applies to all cards with that BIN. See Corporate Payment Cards for setup details.

The user stores the individual corporate credit card number in their user account. At purchase, if the user does not pay with a credit card with a BIN that matches the BIN number configured at the site level, the card will be flagged as out of policy and a list of compliance codes will be displayed. The user must select the reason they are using a non-compliant card.

Virtual Payment Options (Conferma for Hotels)

Deem supports one virtual payment option, Conferma, which can be used to book hotels. See Conferma Virtual Payment Options / VPay for setup details.

When the virtual payment option is set as Restricted, when purchasing hotel travel, the user sees only the option to use virtual payment on the purchase page, per below.

When the virtual payment option is set as Not Restricted, when purchasing hotel travel, the user is allowed to pay with either a credit card from their user account or a virtual payment option, per below.

Individual Card Stored in User Account

When no corporate or site payment is configured for a group of users, on the purchase page those users will have only the option to pay with a card/s stored in their user account. Any card configured as the default for that service will be listed first in the dropdown.

Single Use Card (not stored at company or user level)

A single use card is entered at the time of purchase and is not stored at the company level or in the user account. See Single-Use Cards to enable this option.

When single-use cards are enabled, users will see the following options for entering a credit card at the time of purchase. The following example shows the air purchase fields, followed by the hotel purchase fields.