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nameRestricted Counties and Travel Alerts_03AUG2320Sept23.pdf

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 Follow this step-by-step guide to set up travel alerts or restricted restrict the ability to book to a specific country or countries. 

Table of Contents

Need to Know

Need to Know

  • Does not Clone over from site/template used to create new site.

  • Configure both travel alerts and restricted countries under Restricted Countries.

  • Travel Alerts - Allows user to book travel; displays a message on the Trip Review Page.

  • Restricted Countries - Stops user from booking and redirects user to the home page with message indicating why they are unable to proceed with booking.

  • Configure both travel alerts and restricted country based on group requirements.  

Example: Default group, restricted from traveling to specific countries from that of the VIP group. But both groups will have access to the same travel alerts.  

  • You can configure more

then
  • than one Travel Alert per

group 
  • group.

Example: Require Visa when traveling to China, and high risk travel warning in Mexico.

Configuration Steps

Task

Helpful Hint

Create List

Create

each

travel alerts and restricted counties following the steps below.

 

Click
  • On the Services tab

Click
  • , select Restricted Countries.

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    Click
    • Select Restricted Countries Configuration List.

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      Click
      • Select Add Restricted Countries Configuration.

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      • Name: Enter Name of List.

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        Click
        • Select country listed under Countries List.

        Click
        • Select Add.

          • Country will be added to Selected Countries.

        Note: You can add one or more countries to the Selected Countries.

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        • Select Restricted or Travel

        Advisor
        • Alert..

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        • Message to traveler: Enter message which will be

        display
        • displayed to traveler.

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          Click
          • Select Save.

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          Example: Restricted Countries.

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          Example: Travel Alert.

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          Add to Set

          Now you will need to add to the Set

          Add list(s) to existing set, or create a new set(s), which will allow you to add to the appropriate Travel Service Rules.

          Click
          • Select Back to Restricted Countries Configuration Management.

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            Click
            • Select Restricted Countries Configuration Sets.

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              Click
              • Select Add Restricted Countries Configuration Set.

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              • Set Name: Be sure to be specific with your naming convention, especially if you have more

              then
              • than one set.

               
              • In this case I am applying the Restricted Countries to all groups.

              Click
              • Select Add Restricted Countries.

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              • Select check box to the right of the list you would like to add to the set.

              • Click Add.

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              • Click Save

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              Example: Set including both Travel Alerts as well as Restricted Countries.

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              Final Steps

              • Travel Service Rules: Insure you have applied the set to the appropriate group.

              • Commit Changes.

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              • Test to verify your configuration is working as you intended.

              Customer Experience

              Task

              Customer Experience

              Travel Alert

              Displayed on Review Trip Page.

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              Restricted Countries

              Displays after Search is selected. User is brought back to the Home page.

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