Restricted Countries and Travel Alerts

Need to Know

• Does not Clone over from site/template used to create new site.

• Configure both travel alerts and restricted countries under Restricted Countries.

• Travel Alerts - Allows user to book travel; displays a message on the Trip Review Page.

• Restricted Countries - Stops user from booking and redirects user to the home page with message indicating why they are unable to proceed with booking.

• Configure both travel alerts and restricted country based on group requirements.  

Example: Default group, restricted from traveling to specific countries from that of the VIP group. But both groups will have access to the same travel alerts.  

• You can configure more than one Travel Alert per group.

Example: Require Visa when traveling to China, and high risk travel warning in Mexico.

Task

Helpful Hint

Create List

Create travel alerts and restricted counties following the steps below.

• On the Services tab, select Restricted Countries.

• Select Restricted Countries Configuration List.

• Select Add Restricted Countries Configuration.

• Name: Enter Name of List.

• Select country listed under Countries List.

• Select Add.

  • Country will be added to Selected Countries.

Note: You can add one or more countries to the Selected Countries.

• Select Restricted or Travel Alert..

• Message to traveler: Enter message which will be displayed to traveler.

• Select Save.

Example: Restricted Countries.

Example: Travel Alert.

Add to Set

Add list(s) to existing set, or create a new set(s), which will allow you to add to the appropriate Travel Service Rules.

• Select Back to Restricted Countries Configuration Management.

• Select Restricted Countries Configuration Sets.

• Select Add Restricted Countries Configuration Set.

• Set Name: Be sure to be specific with your naming convention, especially if you have more than one set. In this case I am applying the Restricted Countries to all groups.

• Select Add Restricted Countries.

• Select check box to the right of the list you would like to add to the set.

• Click Add.

• Click Save

Example: Set including both Travel Alerts as well as Restricted Countries.

Final Steps

• Travel Service Rules: Insure you have applied the set to the appropriate group.

  • For further information about Travel Service Rules.

• Commit Changes.

• Test to verify your configuration is working as you intended.

Task

Customer Experience

Travel Alert

Displayed on Review Trip Page.

Restricted Countries

Displays after Search is selected. User is brought back to the Home page.