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This topic describes the options and settings on the Agency Settings page.

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  1. Scroll down to Agency Information, and fill out the information:
    • Agency Name: (Required) Enter the agency name. Be careful to not exceed 30 characters. Rw ui expands macroImage Removed  This will display in Deem confirmation emails and is displayed on the Trip Confirmation page 
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    • ARC Number: (Required) Enter the agency ARC number.
    • Hotel ARC Number: Enter the agency hotel ARC number.
    • Rental Car ARC Number: Enter the agency rental car ARC number.
    • IATA Number: (Required) Enter the agency IATA number. The IATA number should not include letters or special characters.
    • Country: Enter the agency country.
    • Street Address: Enter the agency street address.
    • Apartment / Suite: Enter the agency apartment or suite number.
    • City: Enter the agency city.
    • State: Enter the agency state.
    • Zip code: Enter the agency zip code.
    • Time Zone: (Required) Enter the agency time zone used for ticketing cancelation.
  2. Enter the Agency Contact information:
    • Name: (Required) Enter the contact name. This information is used by Deem for reference only.
    • Title: (Required) Enter the contact title. This information is used by Deem for reference only.
    • Phone: (Required) Enter the contact phone number. This phone number will appear on the Trip Confirmation page and print on the trip itinerary.
    • Toll-Free Phone: Enter the contact toll free phone number. This information is used by Deem for reference only.
    • Email: (Required) Enter the contact email address. This information is used by Deem for reference only.
  3. Message to Users (Optional): Enter a message to display to users on the Purchase, Confirmation, and Trip Detail pages, on the e-Receipt, and on trip notifications and calendar entries. Do not use HTML tags or travel lingo.
  4. Enable confirmation notifications from site name: Click this checkbox to enable email confirmations to be sent from this site.
  5. Domestic Definition: Select the countries that define domestic travel for this agency, and click Add to move them to the Selected Countries box.



    These countries are governed by domestic travel requirements. All others are considered international.

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Note: Before setting up agency-negotiated airline fares (called "rates" in this section), see Submitting Contracted Fares to Airlines for ATPCO Distribution for an overview of the process of filing the contracted fares with ATPCO for distribution to both the booking GDS and ITA. 

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