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You can download the checklist above to keep track of the settings as you update them (click on the document, then click the cloud symbol in the top-right to download, save, or print).
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Benefits and Need to Know
You can leave all clients active and functioning in your current GDS until you have fully converted to the new GDS.
Important: After you convert your Deem site settings to the new GDS, users will no longer have access to bookings from the previous GDS.
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Status/SME reply
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Removed description here about GDS conversion providing the “benefit of self service” suggested by Dave Nygaard. It doesn’t seem to be self service at all because some steps require user to open a Deem Support Case, including for new Web Services and GDS Emulation.
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Is this SME comment addressed in the Web Services section of this page?:
“For Galileo and Sabre, we need to add an addendum section on Web Services. For Galileo we will need a Web Services Access Group and and IPCC for Sabre. This is configured on the Superdomain. Galileo will also need their Superdomain Travel Configuration updated to read "GDS Web Service" for the Low Fare Search method.”
If this is the first time converting from one GDS to another or adding a second GDS to a site, we recommend the following:
Start by cloning your site. Complete the conversion in the cloned site and test extensively.
Once you are satisfied with the results on your cloned site, then start configuring sites that need to be converted. You can copy and paste the information from your cloned and tested site to your active sites.
The Partner Dashboard does not support copying the settings for Agency Settings, Queues, or Custom PNR when you clone an existing site. For these areas you must re-enter the data or manually copy and paste each line of data. You can then change the output to the new GDS format.
You can leave your previous GDS configurations in Deem in case you need to revert or refer to them later.
Prerequisites
Important: To convert to another GDS or set up a new GDS, you must first open a Deem support case and carry out the steps for the new GDS described in GDS Emulation Process.
For any of the following steps in which you copy and paste settings from one Deem page to another, you must use either two different browsers, or the same browser with an additional, incognito window open. To open an incognito window:
In Google Chrome, click the three vertical dots in the upper-right corner and select New Incognito Window. Or use the keyboard shortcut Ctrl+Shift+n in Windows/Linux, or Shift+⌘+n in the macOS.
In Mozilla Firefox, select the Firefox menu in the upper-right corner and select New Private Window. Or use the shortcut Ctrl+Shift+p for Windows/Linus or Shift+⌘+p in the macOS.
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I reorganized this topic per Dave’s request to simplify based on mandatory and “other” steps. Please verify this reorg is in line with that comment.
Mandatory Deem Site Configuration Settings
The following Deem settings are the minimum site configuration settings required for a GDS conversion. The instructions in the following sections cover the minimum steps necessary to switch to a new GDS. Follow the links for more details on that area.
Custom PNR
Deem does not copy over Custom PNR mappings when you clone a site, so you must manually copy and paste the information from your site’s existing Custom PNR tab to the new one. For the new GDS, change the output (the format in which the line is written to the GDS) as well as the GDS source. Start by creating the new Custom PNR for the new GDS and/or PCC, as you must select it later in Agency Settings.
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From the Partner Dashboard home page, click the Settings link to the right of the site you want to update.
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From your Partner Dashboard, click the Services tab.
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Under the Travel heading, select Travel Agency.
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Select Custom PNR.
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Select Add a New PNR Configuration.
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In the PNR Set Name field at the top, enter a name for the new PNR mapping.
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Select Add PNR Line.
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Complete the PNR line as follows:
Line No.: Use same line number from your original mapping.
PNR Field Type: Select the same field type as in your original mapping.
Custom PNR Requirement: Copy and paste from your original mapping.
Leave Requirement Type set to Script if you are entering a script.
GDS: Select the new GDS.
Examples:
In Apollo, enter the company profile with MVT\/Company Profile
In Sabre, enter the company profile as N*-PCC-Company Profile Name#nm
In Apollo, enter the TAW line as T:TAU\/
In Sabre, enter the TAW line as 7TAW
In Galileo, enter the TAW line as T.TAU
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You can download the checklist above to keep track of the settings as you update them (click on the document, then click the cloud symbol in the top-right to download, save, or print).
| Table of Contents |
|---|
Benefits and Need to Know
You can leave all clients active and functioning in your current GDS until you have fully converted to the new GDS.
Important: After you convert your Deem site settings to the new GDS, users will no longer have access to bookings from the previous GDS.
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If this is the first time converting from one GDS to another or adding a second GDS to a site, we recommend the following:
Start by cloning your site. Complete the conversion in the cloned site and test extensively.
Once you are satisfied with the results on your cloned site, then start configuring sites that need to be converted. You can copy and paste the information from your cloned and tested site to your active sites.
The Partner Dashboard does not support copying the settings for Agency Settings, Queues. For these areas you must re-enter the data or manually copy and paste each line of data. You can then change the output to the new GDS format.
You can leave your previous GDS configurations in Deem in case you need to revert or refer to them later.
Prerequisites
Important: To convert to another GDS or set up a new GDS, you must first open a Deem support case and carry out the steps for the new GDS described in GDS Emulation Process.
For any of the following steps in which you copy and paste settings from one Deem page to another, you must use either two different browsers, or the same browser with an additional, incognito window open. To open an incognito window:
In Google Chrome, click the three vertical dots in the upper-right corner and select New Incognito Window. Or use the keyboard shortcut Ctrl+Shift+n in Windows/Linux, or Shift+⌘+n in the macOS.
In Mozilla Firefox, select the Firefox menu in the upper-right corner and select New Private Window. Or use the shortcut Ctrl+Shift+p for Windows/Linus or Shift+⌘+p in the macOS.
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Mandatory Deem Site Configuration Settings
The following Deem settings are the minimum site configuration settings required for a GDS conversion. The instructions in the following sections cover the minimum steps necessary to switch to a new GDS. Follow the links for more details on that area.
Custom PNR
Deem now has the option to Export/Import a Custom PNR from one site to another as well as within the same site. For the new GDS, change the output (the format in which the line is written to the GDS) as well as the GDS source. Start by creating the new Custom PNR for the new GDS and/or PCC, as you must select it later in Agency Settings.
Follow steps to Export/Import Custom PNR.
Change script output format to new GDS formats.
When finished, click the Save button at the bottom of the page.
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Queue/Delivery Options
Next, configure Queue and Delivery Options for the new GDS or PCC. You will also need to select these later for Agency Settings.
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Amadeus
Take the following steps to configure Amadeus Web Services:
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On the Partner Dashboard home page that lists all company sites. select the Configuration tab.
Under Service/Transaction Fees,select Manage Supplier Web Service Credentials Sets.
Take one of the following steps as needed:
To add a new set, click Add A New Supplier Web Service Credentials Set link. Name the new set
To edit an existing set, click the set name.
To start adding credentials, click the Add Supplier Web Services Credentials button.
On the Supplier Web Services Credentials Sets page, select the radio button next to the name of the web services credentials to add to this set and click the OK button.
Click the Save button.
Select Back to Overview at the top left.
Note: If the Web Service Set is new you will need to continue with next steps and ensure that the set has been assigned to the domain group/sUnder Service/Transaction Fees,select Apply Supplier Web Service Credentials to Domain Groups.
Select the name of the newly configured web services set.
In the Domain Groups Not Assigned box, select All Domains and click the Add button to move it to the Assigned Domain Groups box.
Click the Save button.
Commit all changes (click the # changes not applied link at the top-right and click Commit).
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Service Rules copy over from your cloned site. Update Service Rules as needed:
At the top of your Partner Dashboard, click the Rules tab.
Click the Service Rules link.
Select a user group name to edit as needed.
Save any changes.
Note: You can now Import Service Rules from existing rules configured on the site.
Private Rates
Configure all of the following Private Rates areas:
Air Private Rates: Update first in Agency Settings and ensure the private rates are loaded into your GDS. If different from the Agency Settings, also update in Air Private Rates.
Car Private Rates: Generally these do not change from one PCC to another.
Hotel Private Rates: Ensure these are updated in your Partner Dashboard and are loaded into your GDS.
Specifically, for air, car, and hotel, you need to check whether your the private rate code has changed. If so, you should create a new list/set.
Preferred Hotels
Ensure the preferred properties are updated to the new HOD and Chain codes in the new GDS. Although you aren’t required to upload a new list, as Deem will convert it to the other GDS, but it is best practice to verify the preferred properties are accurate by updating the Preferred Hotel upload file:
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Test the New Configuration
Important: As with any new configurations or changes you must test the new site:
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