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nameGDS Conversion Check List_07Sep23.xlsx

This guide details the Deem settings that must be set up or copied over when you change from one GDS to another or add a second GDS to a site.

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Status/SME reply

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I don’t understand whether the user is supposed to start by creating a new site, cloning an existing site, or editing an existing site in order to switch to a new GDS. This topic discusses how to set up a new site but isn’t explicit about where the new site comes from.

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Linda - Cloning an existing site is the first step in creating a new site. Cloning would typically be done from the outgoing GDS template to the new GDS template.
After the site has been created, the agency will update the settings that pertain to the incoming GDS.
So for example, a site with Worldspan is adding TravelPort +. They would use their existing Worlspan template to clone when creating the TP+ template. Cloning will copy the Worldspan settings, and the agency would edit the existing Worldspan formats to TP+. They will use that template to test before they copy it over to existing domains.

I don’t understand the need for a separate topic on this subject. How is this different from either setting up a new site or cloning an existing site and editing it per the Implementation - Cloning Guide? It seems you would just do that and choose the new GDS. The page title seems to be a misnomer, as this procedure seems to walk though simply setting up a whole new site, not changing settings on an existing site.

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SME comments said that these instructions also work for adding a second PCC or GDS to the same site. Should those also be listed as objectives of this procedure? If so, specifically how do you use multiple GDs / PCCs for the same site?

You can download the checklist above to keep track of the settings as you update them (click on the document, then click the cloud symbol in the top-right to download, save, or print).

Table of Contents

Benefits and Need to Know

You can leave all clients active and functioning in your current GDS until you have fully converted to the new GDS.

Important: After you convert your Deem site settings to the new GDS, users will no longer have access to bookings from the previous GDS.

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Status/SME reply

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Removed description here about GDS conversion providing the “benefit of self service” suggested by Dave Nygaard. It doesn’t seem to be self service at all because some steps require user to open a Deem Support Case, including for new Web Services and GDS Emulation.

Is this SME comment addressed in the Web Services section of this page?:

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View file
nameGDS Conversion Check List_07Sep23.xlsx

This guide details the Deem settings that must be set up or copied over when you change from one GDS to another or add a second GDS to a site.

Page Properties
hiddentrue

Comment

Status/SME reply

I don’t understand whether the user is supposed to start by creating a new site, cloning an existing site, or editing an existing site in order to switch to a new GDS. This topic discusses how to set up a new site but isn’t explicit about where the new site comes from.

Linda - Cloning an existing site is the first step in creating a new site. Cloning would typically be done from the outgoing GDS template to the new GDS template.
After the site has been created, the agency will update the settings that pertain to the incoming GDS.
So for example, a site with Worldspan is adding TravelPort +. They would use their existing Worldspan template to clone when creating the TP+ template. Cloning will copy the Worldspan settings, and the agency would edit the existing Worldspan formats to TP+. They will use that template to test before they copy it over to existing domains.

I don’t understand the need for a separate topic on this subject. How is this different from either setting up a new site or cloning an existing site and editing it per the Implementation - Cloning Guide? It seems you would just do that and choose the new GDS. The page title seems to be a misnomer, as this procedure seems to walk though simply setting up a whole new site, not changing settings on an existing site.

Also, the minimum settings for a new site in that topic are different than listed here - should they be the same? https://deemadmin.atlassian.net/wiki/spaces/EN/pages/2394161153/Implementation+Guide+-+Clone+and+Create+Sites#Configure-the-new-site

Linda - The intent of this page is to focus on the conversions. Although some the steps are the same, there are additional topics that need to be addressed.

The minimum site information would be the same except:

  • In Services tab, select Travel Agency then Custom PNR. Update the Custom PNR scripts output to the incoming GDS formats. Update the Custom PNR script that contains the BAR name.

SME comments said that these instructions also work for adding a second PCC or GDS to the same site. Should those also be listed as objectives of this procedure? If so, specifically how do you use multiple GDs / PCCs for the same site?

Linda - Yes, many sites have different PCC’s, and GDS’s if they are fulfilling the travel via another agency partner. For example a site may have US and Canada travelers on the same site, and send the PNR’s to different PCC/GDS based on their country code via grouping.

Linda -

Linda -

Linda -

You can download the checklist above to keep track of the settings as you update them (click on the document, then click the cloud symbol in the top-right to download, save, or print).

Table of Contents

Benefits and Need to Know

You can leave all clients active and functioning in your current GDS until you have fully converted to the new GDS.

Important: After you convert your Deem site settings to the new GDS, users will no longer have access to bookings from the previous GDS.

Page Properties
hiddentrue

Comment

Status/SME reply

Removed description here about GDS conversion providing the “benefit of self service” suggested by Dave Nygaard. It doesn’t seem to be self service at all because some steps require user to open a Deem Support Case, including for new Web Services and GDS Emulation.

Linda - yes, that is correct

Is this SME comment addressed in the Web Services section of this page?:

“For Galileo and Sabre, we need to add an addendum section on Web Services.  For Galileo we will need a Web Services Access Group and and IPCC for Sabre.  This is configured on the Superdomain.  Galileo will also need their Superdomain Travel Configuration updated to read "GDS Web Service" for the Low Fare Search method.”

Linda - No, it is not addressed on the Web Services page. This page is about how to retrieve profiles through the web service.

There is a wiki page on TP+ provisioning, which needs to be completed prior to adding TP+

So far we have been setting up the Web Services once the provisioning has been completed. I don’t believe there is a wiki page for this. (I see this is below, in the prerequisites)

https://deemadmin.atlassian.net/wiki/spaces/EN/pages/2459205633/GDS+Emulation+Process#Galileo/Travelport+-Emulation

https://deemadmin.atlassian.net/wiki/spaces/EN/pages/2459205633/GDS+Emulation+Process#Sabre-Emulation

https://deemadmin.atlassian.net/wiki/spaces/EN/pages/2459205633/GDS+Emulation+Process#Amadeus-Emulation

If this is the first time converting from one GDS to another or adding a second GDS to a site, we recommend the following:

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You can leave your previous GDS configurations in Deem in case you need to revert or refer to them later.

Prerequisites

Important: To convert to another GDS or set up a new GDS, you must first open a Deem support case and carry out the steps for the new GDS described in GDS Emulation Process.

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I reorganized this topic per Dave’s request to simplify based on mandatory and “other” steps. Please verify this reorg is in line with that comment.

Linda - Looks good.

Mandatory Deem Site Configuration Settings

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Deem does not copy over Custom PNR mappings when you clone a site, so you must manually copy and paste the information from your site’s existing Custom PNR tab to the new one. For the new GDS, change the output (the format in which the line is written to the GDS) as well as the GDS source. Start by creating the new Custom PNR for the new GDS and/or PCC, as you must select it later in Agency Settings.

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I was unable to save on this screen and kept getting the error *JavaScript Error (We're sorry, but the javascript you have entered is not valid. Please enter a valid javascript.) We need to provide additional information here about that error and how to resolve.

Step 7 - I did not see any link or setting for the PNR Mask requirements. Do you have to save first or how do you get to this?

What are the Examples above examples of? Where should they entered?

Queue/Delivery Options

Next, configure Queue and Delivery Options for the new GDS or PCC. You will also need to select these later for Agency Settings.

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Please clarify whether whether all Web services require a Deem support case, or only new ones, or if only the applicable procedure here is required.

Amadeus

Take the following steps to configure Amadeus Web Services:

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Service Rules copy over from your cloned site. Update Service Rules as needed:

  1. At the top of your Partner Dashboard, click the Rules tab.

  2. Click the Service Rules link.

  3. Select a user group name to edit as needed.

  4. Save any changes.

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Configure all of the following Private Rates areas:

  • Air Private Rates: Update first in Agency Settings and ensure the private rates are loaded into your GDS. If different from the Agency Settings, also update in Air Private Rates.

  • Car Private Rates: Generally these do not change from one PCC to another.

  • Hotel Private Rates: Ensure these are updated in your Partner Dashboard and are loaded into your GDS.

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Test the New Configuration

Important: As with any new configurations or changes you must test the new site:

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User Groups page is not explicit about creating a test group, only using one. Cannot find an option to “Add test user to new test Group” above. Any suggestions for readers on how to create a test group for this specific procedure? (Dave Nygaard also noted this in the Word doc review.)