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Overview
Follow this step-by-step On this page:
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Overview
Follow this guide to set up travel alerts or restrict the ability to book to a specific country or countries(s).
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Need to Know
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Need to Know
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Restricted countries and travel alerts do not copy over from site/template used to create new site.
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Both travel alerts and restricted countries are configured under Restricted Countries.
Travel Alerts - Allows user to book travel; displays a message on the Trip Review Page.
Restricted Countries - Stops user from booking and redirects user to the home page with message indicating why they are unable to proceed with booking.
Configure both travel alerts and restricted country based on group requirements.
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Example: Default group, restricted from traveling to specific countries from that of the VIP group. But both groups will have access to the same travel alerts.
You can configure more than one Travel Alert per group.
Example: Require Visa when traveling to China, and high risk travel warning in Mexico.
Configuration Steps
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Task
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Helpful Hint
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Create List
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More than one travel alert can be created per group.
Configure Restricted Countries and Travel Alerts
Create Travel Alerts and Restricted Countries List
To create travel alerts and restricted countries:
From the Partner Dashboard home page, select Settings in the Edit Site column for the site that needs updating.
On the Services tab, select Restricted Countries.
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Select Restricted Countries Configuration List.
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Select Add Restricted Countries Configuration.
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Enter Name of
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the list, e.g. Restricted Countries.
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Select country
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to be restricted from the Countries List
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and select Add.
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The selected country will be added to Selected Countries
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list. More than one country can be added to the Selected Countries list.
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Select Restricted or Travel Alert
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.
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Enter message in Message to traveler
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regarding the restriction or travel alert to display to traveler.
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Select Save.
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Add Restricted Countries
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Example: Travel Alert.
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or Travel Alerts Lists to Set
Add list(s) to an existing set, or create a new set(s), which will allow you to add to the appropriate Travel Service Rules.
Select Back to Restricted Countries Configuration Management.
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Select Restricted Countries Configuration Sets.
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Select Add Restricted Countries Configuration Set.
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Enter a Set Name
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.Be
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specific with your naming convention, especially if you have more than one set. In this
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example, the Restricted Countries set will be applied to all groups.
Select Add Restricted Countries.
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Select check box to the right of the list you would like to add to the set
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and select Add.
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Select Save.
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Example: Set including both Travel Alerts as well as Restricted Countries.
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Final Steps
Below is an example displaying both travel alerts and country restrictions in the same set.
Add to Travel Service Rules and Commit Changes
Go to Travel Service Rules to apply the Restricted Countries Configuration Set to the appropriate group.
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See Travel Service Rules for further information.
Commit
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changes.
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Test configuration to verify
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the country restrictions and travel alerts are working as
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intended.
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Customer Experience
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Customer Experience
Travel Alert
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Travel Alerts display on the Review Trip
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page.
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Restricted Countries
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Restricted Countries notice displays after Search is selected. User is
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returned to the Home page.
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