Skip to end of metadata
Go to start of metadata

You are viewing an old version of this content. View the current version.

Compare with Current View Version History

Version 1 Next »

To download above documents:

  • Click on desired document

  • Click on cloud symbol in the upper right-hand corner of your screen, this will allow you to download, save and/or print

Overview

 Follow this step-by-step guide to set up travel alerts or restricted the ability to book to a specific country or countries. 

Need to Know

Need to Know

  • Does not Clone over from site/template used to create new site

  • Configure both travel alerts and restricted countries under Restricted Countries

  • Configure both travel alerts and restricted country based on group requirements.  

Example: Default group, restricted from traveling to specific countries from that of the VIP group. But both groups will have access to the same travel alerts.  

  • You can configure more then one Travel Alert per group 

Example: Require Visa when traveling to China, and high risk travel warning in Mexico

Configuration Steps

Task

Helpful Hint

Create List

Create each travel alerts and restricted counties following the steps below. 

  • Click Services tab

  • Click Restricted Countries

  • Click Restricted Countries Configuration List

  • Click Add Restricted Countries Configuration

  • Name: Enter Name of List

  • Click country listed under Countries List

  • Click Add

    • Country will be added to Selected Countries

Note: You can add one or more countries to the Selected Countries

  • Select Restricted or Travel Advisor

  • Message to traveler: Enter message which will be display to traveler

  • Click Save

Example: Restricted Countries

Example: Travel Alert

Add to Set

Now you will need to add to the Set, which will allow you to add to the appropriate Travel Service Rules

  • Click Back to Restricted Countries Configuration Management

  • Click Restricted Countries Configuration Sets

  • Click Add Restricted Countries Configuration Set

  • Set Name: Be sure to be specific with your naming convention, especially if you have more then one set.  In this case I am applying the Restricted Countries to all groups

  • Click Add Restricted Countries

  • Select check box to the right of the list you would like to add to the set

  • Click Add

  • Click Save

Example: Set including both Travel Alerts as well as Restricted Countries

Final Steps

  • Travel Service Rules: Insure you have applied the set to the appropriate group

  • Commit Changes

  • Test to verify your configuration is working as you intended

Customer Experience

Task

Customer Experience

Travel Alert

Displayed on Review Trip Page

Restricted Countries

Displays after Search is selected. User is brought back to the Home page.

  • No labels