Conferma Virtual Payment integration is a premium service available as a hotel payment option.

Benefits and Need to Know

Deem’s virtual payment card options allow you to configure virtual payment cards and set restrictions based on different group needs.

Example: Each group may use the same, different, or multiple VPay card(s):

• VIP: Use own credit card.

• Manager: Hotel set up with VPay.

• Default: Hotel set up with VPay.

• Guest: Hotel set up with VPay.

You create a virtual payment option, assign that virtual payment option to a virtual payment set, and assign that virtual payment set to one or more user group/s as part of its service rules.

Deem uses the following terms in creating and assigning site payment cards:

• Virtual Payment Option: Details of a specific virtual payment option.

• Virtual Payment Set: A group of virtual payment options, allowing you to assign multiple virtual payment options to one or more user group/s.

• Service Rules: A set of rules configured elsewhere in Deem that you assign to one or more groups for use by that group/s.

Important:

• Conferma is available only for hotel payment. The client must already have an existing relationship with Conferma.

• VPay is not compatible with Booking.com rates (only GDS rates).

The following reporting Fields are passed to Conferma with a booking:

• Cost Center

• Department Code

• Department Name

• Division

• Business Unit

• Company Name

• Mis Fields 1 - 7

If you are interested in setting up Conferma Virtual Pay for your site, please request a Statement of Work (SOW) from your Channel Sales Director. Please provide the following when requesting the SOW.

• Superdomain Name

• Site Name

The following credentials are provided by Conferma and required by Deem to configure Conferma Virtual Pay. Please gather information and provide it to Deem once SOW has been completed.

• Agent ID

• Booker ID

• API Key

• API Key Password

• Consumer

• Server

• Client ID

Deem enables API credentials at the global level, which is not accessible to the TMC Admin. Please allow at least 3 business days for API enablement.

After Deem completes the configuration at the global level, you can configure subsequent sites yourself with minimal involvement from Deem.

Create New or Edit Existing Virtual Payment Option

First, set up or edit the actual payment card details.

1. From the Partner Dashboard home page, click the Settings link to the right of the site you want to update.

2. At the top of the partner dashboard, click the Services tab.

3. Under the Travel heading, click the Virtual Payment Providers link.

4. Click Virtual Payment List.

5. Take one of the following actions:

   • To modify an existing virtual payment option, select the link for the name of that option.

   • To add a new virtual payment option, select Add a new virtual payment option.

6. On the Services page, complete the following as appropriate:

   • Ensure the checkbox for Activate Payment is selected if you want this option to be active.

   • Enter a Name which will define the payment option.

   • Vendor: Select Conferma.

   • Client ID: Provided by Conferma.

   • Agent ID: Provided by Conferma.

   • Booker ID: Provided by Conferma.

   • Restricted: Select Yes to restrict users to.

     • Yes: Users in the selected user group/s can book hotels only by using this virtual payment option.

     • No : Users in the selected user group/s book hotels either with this virtual payment option or a credit card in their individual user account/profile.

   • For Hotel: Select Yes.

   • Hotel Payment Instructions:  Indicate what will be covered by Virtual Payment card.

   • Click the Save button at the bottom of the page and move to the next section below.

Add Virtual Payment Option to Virtual Payment Set

After creating or editing a virtual payment option, you must add it to a virtual payment set so you can apply that set to user group/s as part of the group’s service rules per the next section below.

1. At the top of the partner dashboard, click the Services tab.

2. Under the Travel heading, click the Virtual Payment Providers link.

3. Click the Virtual Payment Sets link.

4. Take one of the following actions:

   • To modify an existing set, select the link for that set under Set Name.

   • To add a new set, select Add a new virtual payment set and name the set.

5. Click the Add Virtual Payment Setting button.
   

   

	Process/Hints
New Virtual Payment Card	Enter Set Name, then select Add Virtual Payment Setting. Select radio button to the left of the card name. Select OK. Once you have completed your set, select Save. Custom PNR Edit: Note: If this is the TMC's first Conferma Virtual Payment, the Deem Configuration Manager will add the PNR Documentation Script. For subsequent sites, the TMC Admin will either need to make sure the script cloned over from the template OR will need to copy the script from an existing site.  Custom PNR Edits are as follows: Deployment ID Deployment Date Property ID Hotel Name Hotel Fax Total Cost Last 4 Numbers of the Virtual Card.    Update or confirm your Service Rules have been updated for the appropriate group(s). Click link for further information around Travel Service Rules Area to update within Travel Service rules: Virtual Payment Providers Select appropriate set for group you are updating. Once you have confirmed your updates please move to the bottom and select Save. Select Save Priority Changes. Select changes not applied. Select Commit. Test! Please make sure that changes committed are working as intended. Note: While (as a courtesy) Deem does not currently charge PNR booking fees matching certain criteria (William Never, Vernon Bear) we do not have the ability to waive/cover 3rd Party pass-through fees. If the TMC runs multiple tests, the Customer could see multiple Conferma charges on test bookings, which Deem will not reimburse. Charges incurred during testing is the cost of doing business.
Update Existing Virtual Payment Card	On the Services tab, select Virtual Payment Providers. Select Virtual Payment List. Select name associated with existing virtual payment card. Update information as needed and select Save. Validate the Virtual Payment Card has been added to the appropriate virtual payment set as well as Travel Service Rules. Click link for further information around Service Rules Select changes not applied. Select Commit. Test! Please make sure that changes committed are working as intended. Note: While (as a courtesy) Deem does not currently charge PNR booking fees matching certain criteria (William Never, Vernon Bear) we do not have the ability to waive/cover 3rd Party pass-through fees. If the TMC runs multiple tests, the Customer could see multiple Conferma charges on test bookings, which Deem will not reimburse. Charges incurred during testing is the cost of doing business.