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Customize messaging throughout the travel site
Add logos
Add contact details, such as email and phone
Add website links, such as the client’s internal company site
Customize based on specific groups of travelers: Guest, VIP, Mangers, or Everyone
Hint: If you have messaging that will be consistent on every site (for example, the online support contact information), add it to your template site and it will move over when cloned.
Limitations
Desktop messaging has a character maximum of 1500.
Mobile messaging is plain text only due to the small device size, with a character maximum of 250.
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From the partner dashboard home page, select the Settings link for the site you want to modify.
From the top menu, select the Services tab.
Select Display Configuration.
Select Display Configuration List.
Select the configuration for which you want Dynamic Site Messaging enabled.
Scroll down to the Dynamic Site Messaging section (third section from the end).
Ensure that Yes is selected for Enable dynamic site messaging.
Select Save.
Commit your changes.
Best practice: Verify that this setting is Enabled on your cloning template site so that it is automatically enabled on all future sites.
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From the Custom Field Collections page (Services > Custom Fields > Custom Field Collections), select a collection to which you will add a message.
Select Add Custom Field.
Complete the field information.
Name: This field is used for configuration purposes and does not display to the user. No spaces or special characters allowed.
Label: This field auto-populates with the Name field value. This field displays to the user. Update the value to what you would like the user to see.
Field Type: Select DSM.
Set the message text and display options.
Message to user (on desktop): Maximum character limit is 1500. HTML tags can be used and count in the character count. For more information, refer to Dynamic Site Messaging Use Cases and Scripts.
Desktop message appears in lightbox: If selected, the message will appear as a pop-up message, verses along the top of the page.
Message to user (on mobile device): Maximum character limit is 250. Only plain text is allowed; HTML tags are not accepted.
Show in line with other messages: Select Yes to show this message in a group of other qualifying messages. If a group of qualifying has one message with this field set to No, then only that one message displays.
Tip: If you are not seeing messages that you have created, check each DSM configured and ensure they all set to Yes. If not, the message may not display.Trip type: Select which trip type should display the message.
Message duration: Optionally, specify a duration for the message to display to users.
Select each area that you would like the message to appear.
Messages can also be displayed on Deem emails. Check the box next to the email where you would like message to display.
Conditional scripting can be added to display message under specific conditions (such as, display if booking flights to Alaska and Hawaii). Select the Advanced link at the bottom of the page to configure scripting. For more information, refer to Dynamic Site Messaging Use Cases and Script. If you need guidance with a script, please open a Deem Support Case.
Select Save.
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