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Note: In general, Deem creates custom PNR strings during the site implementation process. To determine which PNR edit strings are needed, Deem studies a typical agency booking and attempts to duplicate standard entries. This could include UDIDs, specialized cost savings documentation, and variable credit cards options based on departmental requirements. Deem is available to assist in any needed changes – enter a support case for assistance (see /wiki/spaces/EN/pages/14712856Entering a Support Case).
To add or edit a custom PNR configuration, follow these steps:
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- Enter or edit the line number in the Line No. field.
- Select the PNR Field Type from the dropdown menu. For example, choose Special Remarks for special remarks in the PNR, or Agency Phone for the travel agency phone in the PNR.
Tip: For pre-trip approval configurations, choose Pre Trip Approval from the dropdown menu. - Enter the appropriate script or text in the Custom PNR Requirement box, and choose Script (JavaScript) or Text from the Requirement Type dropdown menu.
Tip: See Custom PNR Script Samples for sample scripts.
Note: For assistance with JavaScript for scripts, enter a support case (see /wiki/spaces/EN/pages/14712856Entering a Support Case) and request configuration assistance with PNR edits. - Click one or more checkboxes for the global distribution systems (GDS) you are using.
- Click Save button at the bottom of the page to save your changes.
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