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The List and Set structure is used throughout the Deem Dashboard. 

Using travel policy as an example, a List could be the policy set up for the general population of travelers.  A second list could be the policy set up for VIP travelers and so on.

A Set is a holder, or a “bucket”, into which related lists can be placed.  Continuing with the travel policy example, the two lists mentioned (general population travelers and VIP travelers) could be placed in a Set titled Domestic Travelers.  If travel policies were then created for internationally based travelers, a set could be created to hold those lists.

Once details have been defined (the list), add them to the holder (set) for use when configuring travel policy.  In the dashboard a link for Lists and Sets will be seen under many of the Services functions. 

 


             

Adding or Changing a Queue/Delivery Option

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  1. After clicking the Services tab and clicking Travel, click the Services | Travel page appears. Click the Agency Configuration link. The Services | Agency Configuration page appears.
  2. Click the Queue/Delivery Options link.  The Services | Queue/Delivery Options page appears.
  3. Click the Queue/Delivery Options link on the Services | Queue/Delivery Options page.  The Services | Queue / Delivery Options page appears with a list of option settings. 
  4. Click the name link for the option settings to be changed, or click the Add a New Queue/Delivery Option link to add a new setting. The Services | Edit Queue/Delivery Options or Services | Add Queue/Delivery Options page appears:



  5. Enter a name in the Record name field for the option settings, and select either New, Change, Cancel, or Tentative as the Record type. Choosing New creates a new setting.

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Itinerary Type Conditions

Follow these steps: 

  1. Click the radio button for All itineraries or Selected itineraries.
  2. If you choose Selected itineraries, select one or more itinerary guidelines, such as Itineraries with at least one international segment, from the selection box (hold down your CTRL key to select more than one).
  3. All conditions must be met for this queue/delivery option.

** PLEASE NOTE:  Below is a sample script you may use to invoke a queue drop off for a multi-city booking.

//Multi Destination
var md=UserPnrData.TravelType;

if (md=="MultiDest") {out.print("true");}
else {out.print("false");}


Vendor Conditions

Follow these steps:

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  1.  Does the matching itinerary contain a ticket with any refundable value: Click the radio button for Yes, No, or Not Applicable.
  2. Is an unused ticket being recommended for exchange: Click the radio button for Yes, No, or Not Applicable.
  3. If a ticket is being voided: Click the radio button for Yes, No, or Not Applicable.
  4. Does the matching itinerary contain Special Handling Instructions: Click the radio button for Yes, No, or Not Applicable.
  5. Does the record contain multiple passengers: Click the radio button for Yes, No, or Not Applicable.
  6. Enter the GDS price variance that must be exceeded for matching itineraries: Enter the price variance and choose a unit of measure from the dropdown menu. this setting is no longer used
  7. Create a custom script: Enter a custom script to define the requirement for this queue. Deem can help with this — enter a support case for help (see /wiki/spaces/EN/pages/14712856 Entering a Support Case for instructions).

Setting the Actions

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Note: To commit all of your changes after saving them, click the changes not applied link at the top of the page. The Commit Changes page appears. Click the Commit button.