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Compliance codes are used to indicate which message should appear when a user chooses something that is out of policy. The code is placed in the passenger name record (PNR) so that it can be easily tracked in the system and by the travel agency. Each element of a trip displays the associated list of compliance codes for out-of-policy travel.

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Navigating to the Add or Edit Page

To add new compliance To add new compliance code lists, or view and change compliance code lists, follow these steps:

  1. Click the Services tab.Click the Travel link inside the Travel section. The Services | Travel page appears.
  2. Click the Compliance Codes link. The Compliance Codes Management page appears.
  3. Click the Compliance Codes List link. The Compliance Codes List page appears.
  4. Click Add a New Compliance Code to add a new code list, or click the Code Name link for an existing code list. The Add or Edit page appears, showing the "Compliance Codes for Policy Handling" section heading.

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  1. Click the Add/Edit link for each type of travel (such as Add/Edit Air Codes Sets) on the Rules page for the group (as described in Enabling Travel Rules). The Compliance Code Sets page appears. 
  2. Choose one of the following:
    • To add a new set, see "Adding a New Compliance Code Set" in this topic for further instructions.
    • To view or edit an existing set, click the set name link (such as Airline Compliance Codes) in the Set Name column. The set's Edit page appears with a list of compliance codes.
  3. Click an existing code name in the Code Name column to edit the compliance code. The Edit page appears with the "Compliance Codes for Policy Handling" section heading.

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You need to add the compliance code list to a set in order to assign it to a group. To add the list to an existing set, see "Adding a Compliance Code List to an Existing Set" in this topic. To add a new set, see "Adding a New Compliance Code Set".

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Adding a Compliance Code List to an Existing Set

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  1. Click an existing set name in the Set Name column. The Edit page appears. 
  2. Edit the name in the Set Name field. This name should be easily recognizable as a specific set. An example is "Airline Compliance Codes".
  3. Click the Add Code button. The Add Code To Set page appears.
  4. Select a code list to add to the set by clicking its radio button.
  5. Click OK & Add Another to add another list to the set, and repeat the previous step and this step until you've added all of the lists for the set.
  6. After making the final selection, click OK to finish adding to the set.
  7. Click Save to save your changes.

Note: To commit all of your changes after saving them, click the changes not applied link at the top of the page. The Commit Changes page appears. Click the Commit button.

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  1. Enter a Set Name. This name should be easily recognizable as a specific compliance code configuration, as in "Airline Compliance Code Set".
  2. Click the Add Code button. The Add Code To Set page appears.
  3. Select a code list to add to the set by clicking its radio button.
  4. Click OK & Add Another to add another list to the set, and repeat the previous step and this step until you've added all of the lists for the set.
  5. After making the final selection, click OK to finish adding to the set.
  6. Click Save to save your changes.

Note: To commit all of your changes after saving them, click the changes not applied link at the top of the page. The Commit Changes page appears. Click the Commit button.