Conferma Virtual Payment Options / VPAY

Benefits and Need to Know

Benefits

• Allows the configuration of different virtual payment cards with different restrictions based on different group(s) needs.

• Configure Virtual Provider Payment cards based on group.

Example: Each group may use the same, different, or multiple VPay card(s).

• VIP: Use own credit card.

• Manager: Hotel set up with VPay.

• Default: Hotel set up with VPay.

• Guest: Hotel set up with VPay.

Need to Know

• Available for hotel payment only at this time. Client must also have an existing relationship with Conferma.

Note: VPay is not compatible with Booking.com rates (only GDS rates).

• Reporting Fields below are passed through to Conferma:

  • Cost Center

  • Department Code

  • Department Name

  • Division

  • Business Unit

  • Company Name

  • Mis Fields 1 - 7

• If you are interested in setting up Conferma Virtual Pay for your site, please request a Statement of Work (SOW) from your Channel Sales Director. Please provide the following when requesting the SOW.

  • Superdomain Name

  • Site Name

• The following credentials are provided by Conferma and required by Deem to configure Conferma Virtual Pay. Please gather information and provide it to Deem once SOW has been completed.

  • Agent ID

  • Booker ID

  • API Key

  • API Key Password

  • Consumer

  • Server

  • Client ID

• Deem enables API credentials at the global level, which is not accessible to the TMC  Admin.

  • Please allow at least 3 business days for API enablement.

• Once Deem has completed the configuration at the global level, you can configure subsequent sites yourself with minimal involvement from Deem.

Process/Hints

V-Pay Configuration

• On the Services tab, select Virtual Payment Providers.

• Select Virtual Payment List.

• To modify existing Virtual Payment card, select existing configuration link.

• To add a new Virtual Payment card, select Add a new virtual payment option.

New Virtual Payment Card

• Select Add a new site payment card to add a new card

  • Select check box to Activate account.

  • Enter Name which will define the card, such entering the group(s) with which it is associated.

  • Vendor: Select Conferma.

  • Client ID: Provided by Conferma.

  • Agent ID: Provided by Conferma.

  • Booker ID: Provided by Conferma.

  • Restricted: Select Yes or No.

    • if Yes is selected: User will only have the option to use Virtual Payment Card.

    • If No is selected, the user will have the option to book the hotel with either the Virtual Payment Card or credit card from within their individual user account/profile.

  • For Hotel: Select Yes.

  • Hotel Payment Instructions:  Indicate what will be covered by Virtual Payment card.

  • Select Save.

Add Virtual Payment Card to a Set

• Select Back to Virtual Payment List.

• Select Virtual Payment Sets.

• Select Add a new virtual payment set - If creating a new set to apply Virtual Payment Card. I have a set for VIP group; therefore, the example below will demonstrate adding a new for my manager/default group.

• Enter Set Name, then select Add Virtual Payment Setting.

• Select radio button to the left of the card name.

• Select OK.

• Once you have completed your set, select Save.

• Custom PNR Edit:

Note: If this is the TMC's first Conferma Virtual Payment, the Deem Configuration Manager will add the PNR Documentation Script. For subsequent sites, the TMC Admin will either need to make sure the script cloned over from the template OR will need to copy the script from an existing site. 

• Custom PNR Edits are as follows:

  • Deployment ID

  • Deployment Date

  • Property ID

  • Hotel Name

  • Hotel Fax

  • Total Cost

  • Last 4 Numbers of the Virtual Card. 

• Update or confirm your Service Rules have been updated for the appropriate group(s).

  • Click link for further information around Travel Service Rules

  • Area to update within Travel Service rules: Virtual Payment Providers

  • Select appropriate set for group you are updating.

• Once you have confirmed your updates please move to the bottom and select Save.

• Select Save Priority Changes.

• Select changes not applied.

• Select Commit.

• Test! Please make sure that changes committed are working as intended.

Note: While (as a courtesy) Deem does not currently charge PNR booking fees matching certain criteria (William Never, Vernon Bear) we do not have the ability to waive/cover 3rd Party pass-through fees. If the TMC runs multiple tests, the Customer could see multiple Conferma charges on test bookings, which Deem will not reimburse. Charges incurred during testing is the cost of doing business.

Update Existing Virtual Payment Card

• On the Services tab, select Virtual Payment Providers.

• Select Virtual Payment List.

• Select name associated with existing virtual payment card.

• Update information as needed and select Save.

• Validate the Virtual Payment Card has been added to the appropriate virtual payment set as well as Travel Service Rules.

  • Click link for further information around Service Rules

• Select changes not applied.

• Select Commit.

• Test! Please make sure that changes committed are working as intended.

Note: While (as a courtesy) Deem does not currently charge PNR booking fees matching certain criteria (William Never, Vernon Bear) we do not have the ability to waive/cover 3rd Party pass-through fees. If the TMC runs multiple tests, the Customer could see multiple Conferma charges on test bookings, which Deem will not reimburse. Charges incurred during testing is the cost of doing business.