Deem Travel and Partner Dashboard 2017.1.0 Release Notes

Deem 2017.1.0 Release Executive Summary

Deem continues to improve our site administrator and agency experiences with key travel site enhancements that help corporations and TMCs manage the travel buying process.

  • TravelFusion has added 4 new carriers.
  • Non-refundable Hotel Rates can now be removed on the configuration Value. 
  • The Global Phone Numbers are now supported on User Profiles.
  • Now when auto-refunds are enabled (Sabre specific) an error handling logic will support change/cancel failures when an original ticket is refunded.

Check out the details on these Deem Travel updates below!


Regards,

Your Deem Product Management Team 



About the Release Notes

The Deem release notes provide useful technical information about the latest release. For each release, the notes provide:

  • A high-level description of the release, including major changes and enhancements
  • Instructions to help you get started with set-up and administration (when applicable)

Travel 2017.1.0 Enhancements (February 15, 2017)

More TravelFusion Carriers Added

  • Description: AirAsia, Air Costa, GoAir and SpiceJet are newly added TravelFusion low cost carriers.
  • Benefit:  Now users have more low cost carrier options to help companies save.
  • Site Admin Experience: Please see Setting Up Air and Hotel Ancillary Sources for instructions. 
    To see the full list of our TravelFusion carriers, see TravelFusion Sourcing for Air.

Remove Non-Refundable Hotel Rates Based on the Configuration Value (GDS specific)

  • Description: Now site admins can remove non-refundable hotels rates from user searches. This enhancement is GDS specific and works with Sabre and Worldspan. Apollo and Galileo are not supported.
  • Benefit: This feature provides more options to enforce company policies.
  • Site Admin Experience: A new toggle button is now added to the hotel private rate configuration to allow admins to explicitly block non-refundable hotel rates from displaying to travelers. (Will provide configuration links to you soon).

    For detailed instructions, see Hotel Discount Codes.

    Hotel Discount Codes Configuration Page View

Enhancement to Support Global Phone Numbers on User Profiles

  • Description: Now Deem Travel supports global numbers. Users will be able to select from a country drop down list and prompted to add their global number. 
  • Benefit: The Deem Travel profile now supports global telephone entries. 
  • Site Admin Experience: No configurations needed.

Profile Addresses and Phone Numbers Page View

Enhanced Error Handling Logic Added to Support Change/Cancel Failures Where Original Ticket is Refunded (SABRE specific that use auto-refund enabled)

  • Description: This is an enhancement to the Change /Cancel Process feature from Release "G" . Previously, the queue delivery options only applied to voided tickets whose flights failed to change or cancel. Now refundable tickets are included for Sabre specific agencies that enabled auto-refund.
  • Benefit:  This queue alerts the agencies when a ticket is voided or refunded but the segments failed to cancel out.
  • Site Admin Experience: No configuration needed. 

Agency Setting Page View