Deem Enhancements for 2021.1.1 Executive Summary  

Deem continues to improve our site administrator and agency experiences, with key enhancements that help corporations and TMCs manage the travel buying process.

Check out the details on these Deem updates below!

Regards,

Your Deem Product Management Team 

About the Release Notes  

The Deem release notes provide useful technical information about the latest release. For each release, the notes provide:

• A high-level description of the release, including major changes and enhancements

• Instructions to help you get started with set-up and administration (when applicable)

Branding Update: Etta powered by Deem

Deem has a new look for our best-in-class online booking solution. The newly named Etta includes a modern web design and the brand new iOS app. 

Etta on Web: Sign in to Deem online to experience Etta.

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Etta on iOS: Download Deem’s new, next-gen iOS app in the Apple app store. 

 

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Note:  

• Sign up for a live Etta for iOS training session here. 

• Visit Etta for iOS FAQs to view frequently asked questions. 

• If you need to change or adjust the text size on Etta for iOS, please go to: Settings>>Accessibility>>Display Text Size>>Larger Text>> (then adjust slider to preferred font size).

Bug Fixes for February 2021 (Release 2021.1.1)

Non-US Phone Numbers Upload 

• Description: We have updated the system to allow User Profiles to import phone numbers unformatted, when the number does not conform to current processing logic.

• Benefit: Travelers will now be able to upload non-US phone numbers that exceed 10 digits. 

• Site Admin Experience: No Admin experience required.

Translation Correction for Small Business (SMB) Wizard 

• Description: We have updated the translation errors for SMB Wizard.

• Benefit: Travelers will now be able to see the correct translations.

• Site Admin Experience: Contact Deem Customer Support for assistance enabling the configuration.

Custom Field on Trip Planner Page  

• Description: We have updated the custom field behavior on the Trip Planner page.

• Benefit: Travelers will now see custom fields pre-populated with the Profile Name info on the Trip Planner page, when applicable.

• Site Admin Experience: Contact Deem Customer Support for assistance enabling the configuration.

Reprice logic for Updated Segments 

• Description: We have enhanced reprice logic to restore the fare when PNR segment numbers are updated. 

• Benefit: Agencies will be able to ticket in automation.

• Site Admin Experience: Contact Deem Customer Support for assistance enabling the configuration