Air Shopping Display Configuration

Owned by Former user (Deleted)
Last updated: Jun 28, 2023 by Kavita Pillai
6 min read

After clicking the Services tab, clicking Policy Display, the Services | Display Management page displays.    Click the Display Configuration List link, here you can add or edit a display configuration. The Add or Edit page includes the Air Shopping Display Configuration. Enter or choose the following:


Configuring Search Results

  1. What mileage radius should the system use to offer alternate airports and cities when a user searches for a single airport or city? Enter the radius of miles to specify the area around the "target" or "parent" airport or city in which alternative airports will appear. Choose the unit of measure for the distance. We recommend using 60 – 75 miles.
  2. Select a method for shopping airline itineraries: Choose GDS, ITA, or Use super domain setting from the dropdown menu.
    1. Note:  We recommend using ITA or the super domain setting (also set to ITA).
  3. Select a method for shopping airline itineraries with a non-US origin or destination: Choose With GDS price confirmation or Without GDS price confirmation (recommended) from the dropdown menu.
  4. Enabled schedule based shopping for airline itineraries: Choose Yes, No, or Use superdomain setting from the dropdown menu.
  5. Default search method: Choose By price, By schedule, or Use superdomain setting from the dropdown menu.
    1. Note:  We recommend searching by price.  Defaulting to schedule can make the search appear slower since it takes the system much longer to parse in schedule results from the GDS whereas price search is much faster and the results render more quickly.
  6. Select the earliest limit of the time range that will be used to search all US domestic and Canadian airline availability based on the user’s requested time: Times range from 1 hour to 1 day, in hour increments. We recommend 2 hours.
  7. Select the latest limit of the time range that will be used to search all US domestic and Canadian airline availability based on the user’s requested time: Times range from 1 hour to 1 day, in hour increments. We recommend 2 hours.
  8. Select the earliest limit of the time range that will be used to search all non-US domestic and non-Canadian airline availability based on the user’s requested time:  Times range from 1 hour to 1 day, in hour increments. We recommend 4 or 5 hours due to fewer available flights.
  9. Select the latest limit of the time range that will be used to search all non-US domestic and non-Canadian airline availability based on the user’s requested time: Times range from 1 hour to 1 day, in hour increments. We recommend 4 or 5 hours due to fewer available flights.

Enabling Shopping and Fare Types

  1. Enable shopping for unrestricted fare type: Click the checkbox to display unrestricted fares.
  2. Enable shopping for refundable fare type: Click the checkbox to display refundable fares. 
  3. Select default fare type: Choose Lowest Available, Fares with no restrictions, or Fares that allow refunds. 
    Note:  A refundable fare may have some fare restrictions such as advance purchase or day of week application and in some cases may have a refund penalty but the fare in general is partially/entirely refundable. An unrestricted fare has no fare restrictions such as advance purchase or day of week application but is fully refundable. 
  4. Enable shopping for First Class Cabin: Click the Name checkbox if this class of service will appear. Choose "Use default" to use the default name ("First"), or "Use custom" and enter a custom name in the field.
  5. Enable shopping for Business Class Cabin: Click the Name checkbox if this class of service will appear. Choose "Use default" to use the default name ("Business"), or "Use custom" and enter a custom name in the field.
  6. Enable shopping for Coach Class Cabin: Click the Name checkbox if this class of service will appear. Choose "Use default" to use the default name ("Coach"), or "Use custom" and enter a custom name in the field.
  7. Enable shopping for Premium Coach Cabin: Click the Name checkbox if this class of service will appear. Choose "Use default" to use the default name ("Premium"), or "Use custom" and enter a custom name in the field. 
    Note: These options enable the display of the classes of service – they don't govern policy. See Adding or Editing a Travel Policy for details on travel policies.
  8. Select Premium Coach airlines: Click the first airline that can offer Premium Coach, and hold down Control (CTRL) to click other airlines in the selection box.

    1. Note:  The best practice is to *not* have any airline selected and let the system find the most appropriate flight options based on availability.

    2. Not selecting airlines will allow the system to best search for Premium Coach as a preferred cabin class and return if available, otherwise return next best cabin class.

    3. With airlines selected, the search will fail for markets that do not have Premium Coach service or return only a small subset of flight options. 

  9. Enable shopping for disabled cabin classes: Choose Yes to show disabled cabin classes, or No.

Expanding Flight Results

  1. Display Nearby Airports by default: Choose Yes to display nearby airports automatically, or No to not show them unless the user clicks the Nearby Airports checkbox while shopping for flights.
  2. Expand flight results to include non-stops when available: Choose Yes, No, or Use superdomain setting from the dropdown menu. We recommend choosing Yes or Use superdomain setting to allow search results to expand to show non-stops when the search criteria would otherwise not have returned them. Choosing No will not expand the search results.
  3. Enable flexible fare search:  Choose Yes, No, or Use superdomain setting from the dropdown menu.  We recommend choosing Yes or Use superdomain setting to display the flexible search options.  (Sabre only) 
  4. Default the flight results sorting view to: Choose Use superdomain setting, Policy/Preferred, Cost, Departure, Arrival, or Duration from the dropdown menu. 

Displaying Additional Seat Map Resources

Display Additional SeatMap resources: Choose Yes to display additional seat map information (such as recline angle or knee space) in addition to the general seat map for each type of plane. If you choose to display additional resources, enter one or more web sites and URLs for this information:

  • Seat Map Additional Site #1: Enter the name to display for this web site.
  • Seat Map Additional Site #1 URL:  Enter the URL for the seat map web site for #1.
  • Seat Map Additional Site #2:  Enter the name to display for this web site.
  • Seat Map Additional Site #2 URL:  Enter the URL for the seat map web site for #2.
  • Seat Map Additional Site #3:  Enter the name to display for this web site.
  • Seat Map Additional Site #3 URL:  Enter the URL for the seat map web site for #3.

Showing Other Information

  1. Enable display of personalized flight results?  Best Practice is to ALWAYS have this toggle set to "NO".  
  2. Use personalized flight results as default display?  Best Practice is to ALWAYS have this toggle set to "NO".  
  3. Allow non-E-ticketable flight solutions? Choose Yes to allow flights without e-tickets, or No.
  4. Enable display of IATA (YY) fares on codeshare flights: Choose Yes to display fare solutions from ITA in which the plating carrier has fares filed but no permission to issue tickets. For example, in the LHRFRA market, UA has fares filed for LH codeshare flights, but an agency should not issue tickets on UA stock. Choose No to not display the ITA fares on codeshare flights.
  5. Enable airline web fare booking capabilities: Choose Yes to enable web fare booking. Web fares include VMI Baby, Ryan Air, and Easy Jet. Choose No to not allow web fare booking.
  6. Allow flight solutions that require more than one ticket? Choose Yes to enable split ticketing.  
    Please Note:  Please review all custom field configurations regarding DSM, PTA and PNR Edits related to total air fare to ensure correct output.  You can enter a support ticket if you are not familiar with Java Script.  
    Please Note:  This functionality is limited to Sabre users only and does not apply to multi-city trips. 
    Please Note:  Split ticket option will only be recommended when the savings is greater than $50 compared to the single ticket option. The threshold is not configurable and defined as a system default.
  7. Enable carbon calculator: Choose Yes to enable a calculation of the pounds of carbon dioxide used for the trip, or choose No to not include this calculation.
  8. Allow anytime search for flights: By default, the air search time is set to be Morning (6am – 12pm) for departures and Evening (6pm – 12am) for return flights. Choose Yes, No, or Use superdomain setting from the dropdown menu. We recommend choosing Yes or Use superdomain setting to expand the display of flight search results to all available flights for the day of travel. The user can always select specific times from a dropdown menu. Choosing No does not change the default display times.
  9. Allow Morning, Afternoon and Evening flight searches? Choose Yes, No, or Use superdomain setting from the dropdown menu. Choosing Yes or Use superdomain setting to displays options to search by morning, afternoon or evening. Choosing No will not display this option.

Allowing Out-Of-Policy Bookings

Allow out of policy trips to be bookable?

  • Choose Yes to allow users to book out-of-policy flights.
  • Choose No to not allow an out-of-policy flight. The Select button is not activated when such a flight is chosen.

Return to Adding or Editing a Display Configuration.