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Deem Enhancements for 2019.2.0 Executive Summary

Deem continues to improve our site administrator and agency experiences with key enhancements that help corporations and TMCs manage the travel buying process.

Check out the details on these Deem Work Fource updates below!


Regards,

Your Deem Product Management Team 


About the Release Notes

The Deem release notes provide useful technical information about the latest release. For each release, the notes provide:

  • A high-level description of the release, including major changes and enhancements.
  • Instructions to help you get started with set-up and administration (when applicable).

Enhancements for 2019.2.0 (July 2019)

Improved lower cost flight recommendation engine

  • Description: Users that have selected an out-of-policy flight, or a flight that is not the lowest cost option, will be presented with an improved and refined recommendation list for selection. 
  • Benefit: The recommended flight options will more closely match the users selected itinerary while considering company policy and preferences. The number of flights presented have been increased from five up to a maximum of ten options.
  • Site Admin Experience:  No site admin experience is required.

Company based non-compliant policy message 

  • Description: Users that have selected an out-of-policy flight are presented with a non-compliance message. The message previously stated, "Your trip is not compliant with your organization's travel guidelines". This message has been updated to include the company name as defined within each site's Domain Configuration. For example, Deem's non-compliant policy message now states, "Your trip is not compliant with the travel guidelines for Deem".
  • Benefit: Dynamically displaying the message based on the company name reduces confusion for users that are not employees of the company, such as prospective employees. 
  • Site Admin Experience:  No site admin experience is required.

Time zone added:  Australia Eastern Daylight Time (AEDT) 

  • Description: Australian Eastern Daylight Time has been added to the Configuration Dashboard where time zone options are offered as a selection.
  • Benefit: During the summer, Australia divides into additional time zones due to daylight summer hours.  
  • Site Admin Experience:  No site admin experience is required.

Scoot Airlines now available as an ancillary airline option

  • Description: Scoot Airlines (Scoot Tigerair Pte Ltd) is now available as an ancillary airline option in the Configuration Dashboard.
  • Benefit: Scoot is a Singaporean low-cost airline owned by Singapore Airlines that offers flights to Asia Pacific destinations.
  • Site Admin Experience:  Scoot configuration requires site admin experience. If you require assistance or training in this area, please contact Deem Support.
    Please Note:  See How to configure Ancillary Sources for directions.

Site card configuration includes car rental and car service

  • Description: Users are now able to specify a site card as the form of payment for ground transportation. This includes Rental Car and Car Service transactions. Available as an option in User Profile and on the Purchase page.
  • Benefit: Users with direct bill arrangements with Car Rental providers can now use a site card. Also available for Car Service transactions.
  • Site Admin Experience:  No site admin experience is required.

Bug Fixes in the 2019.2.0 Release


Latency issues accessing Deem through Single Sign-On (SSO)

Issue: Customers reported experiencing slow page load times and overall latency when accessing the Deem site through SSO. The root cause was identified and this issue has been resolved.
Site Admin Experience: No site admin experience is required.
DATWPI-8020

Hotel rooms incorrectly displaying as sold out

Issue: Selecting a hotel room from the search results page was intermittently incorrectly displaying the following message, "Selected room no longer available. Please select a different room.".  This issue has been resolved and the message will only display in cases where there is no longer availability.
Site Admin Experience: No site admin experience is required.
DATWPI-7907

Hotel membership issue on Deem Mobile App bookings

Issue: Hotel frequent guest numbers were not being transmitted through to the hotel property on bookings completed from the Deem Mobile App.  This issue has now been resolved.
Site Admin Experience: No site admin experience is required.
DATWPI-7941

Airline carriers filter not displaying selected checkbox

Issue: The Airlines filter on the airfare search results page was incorrectly displaying carriers selected by the user. With selection of more than one carrier, although all carriers would be included in the results, only the first carrier selected was being displayed as checked. This issue has been resolved and all applicable carriers will display the checkbox as selected. 
Site Admin Experience: No site admin experience is required.
DATWPI-7940

Pre-trip approval notification recipient issue

Issue: A mismatch between the auto-cancelled and pre-trip approver configurations was causing the incorrect person to be included as the email notification recipient. This has been corrected and the correct recipients will now be notified.
Site Admin Experience: No site admin experience is required.
DATWPI-7786

Delegate reservations associated with incorrect traveler

Issue: In some cases, the complete list of user delegates was not being processed and reservations were assigned to an incorrect traveler. This issue has been resolved.
Site Admin Experience: No site admin experience is required.
DATWPI-7775

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