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Deem Enhancements for 2019.1.2 Executive Summary

Deem continues to improve our site administrator and agency experiences with key enhancements that help corporations and TMCs manage the travel buying process.

Check out the details on these Deem Work Fource updates below!


Regards,

Your Deem Product Management Team 



About the Release Notes

The Deem release notes provide useful technical information about the latest release. For each release, the notes provide:

  • A high-level description of the release, including major changes and enhancements.
  • Instructions to help you get started with set-up and administration (when applicable).

Enhancements for 2019.1.2 (May 2019)

Dynamic Site Messaging (DSM) configurations available at the Partner level

  • Description: Dynamic site messaging can now be applied within the Partner configurations settings in the Deem administration dashboard
  • Benefit: Travel managers are able to configure DSM on multiple sites within a single configuration, saving time and duplication of scripting. All settings available within the site-level configurations have been replicated within the partner-level configurations.
  • Site Admin Experience:  DSM configuration requires site admin experience. If you require assistance or training in this area, please contact Deem Support.

Hotel search by property name

  • Description: Searching for a specific hotel by property name on the trip planner page will now return the hotel as the top result on the hotel search results page
  • Benefit: Users searching for a specific hotel property will have immediate access to select the desired hotel property without additional filtering on the hotel results page.  
  • Site Admin Experience:  No site admin experience is required.

Hotel super-brands identified and grouped within the Deem user profile 

  • Description: Hotel super-brands will now be grouped and displayed at the top of the hotel memberships selection menu on the user profile page.
  • Benefit: User's updating their profile with their hotel membership numbers will now be able to identify and select the hotel super-brand associated with their membership more quickly and accurately.
  • Site Admin Experience:  No site admin experience is required.

Time zone selection during user registration

  • Description: First time users will be presented with a time zone selection on the Deem registration and account activation page
  • Benefit: This feature allows customers with multiple global agency locations to recognize individual user time zones, rather than applying a default time zone to all users.
  • Site Admin Experience:  No site admin experience is required.

New Southwest Hawaii routes added

  • Description: Southwest announced several new markets between Hawaii and the mainland as well as inter-island flights. Deem has added these routes to the supported airfare options.
  • Benefit: Users traveling within these Hawaiian routes are able to book their airfare on Deem Workfource.
  • Site Admin Experience:  No site admin experience is required.


The following table includes resolved bugs and completed tasks that are targeted for 2019.1.2 Release and are for informational purposes only. These are not reported to partners or Deem admins. Please do not distribute!

Bug Fixes in the 2019.1.2 Release


Incorrectly repricing into basic economy with basic economy blocked 

Issue: Use cases were identified in which airfare selections were getting repriced into basic economy within the trip review page on sites with basic economy blocked. This issue has been resolved and the selected fare tiers are being honored. 

Site Admin Experience: No site admin experience is required.

Mobile airfare selections repricing from economy to basic

Issue: Airfare selections were repricing from economy to basic within the trip review page. This issue has been resolved and the selected fare tiers are being honored. 

Site Admin ExperienceNo site admin experience is required.

Lufthansa and British Airways fares incorrectly assigned to fare tiers 

Issue: Fares were being incorrectly categorized into fare tiers in some intra-Europe markets. 

Site Admin Experience: No site admin experience is required.

Page expired message displayed when searching for airfare 

Issue: Users selecting to search for airfare departing "today" with a time window of "anytime" were experiencing a page expired message while searching. 

Site Admin ExperienceNo site admin experience is required.

Page error displayed when selecting to view details or add a service to an existing reservation

Issue: The option to "Add Service" or "View Details" on an existing reservation was resulting in an error page. 

Site Admin ExperienceNo site admin experience is required.



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