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Overview
Single user activation or password resets can be completed through the Deem Partner Dashboard with appropriate permissions.
Please access Partner Dashboard/Console Admin Permissions for further information.
Activate single user or multi user Reminder Email
To activate a single user or reset a password:
From the Partner Dashboard home page, select Settings in the Edit Site column for the site that needs updating.
On the Users tab, select Single User Registration Reminder.
Enter search criteria for account/user(s). Partial information can be entered in the search.
Optionally, select Show only manually added users to narrow search to only manually created users.
Optionally, select Show only users who have not registered to narrow search to only un-registered accounts.
Optionally, select Show only active users to narrow search to only active accounts.
Select Search.
Note: If you know there are fewer than 200 user accounts you can leave all search options blank and click search.
In Search Results, select Add to move the user for activation or password reset to the Selected Results list.
Continue to add users to Selected Results until all users are listed to send an email for activation or password reset. Select Continue.
Select Send Reminder Now.
The User tab redisplays upon a successful activation or password reset. If the user indicates they have not received the password reset email, please have them check their email spam, junk, or deleted email folders.
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