Updating your account/profile information before creating your first car service reservation, will facilitate a much smoother booking experience.
Account Page
There are 2 ways to navigate to the Account page in the Car Service app:
Hover your pointer over the settings icon on the far right side of the page, then select Account from the list OR hover your pointer over the Car Service tab on the left side of the page, then select Account from the list.
Once on the Account page, update each applicable section. Your data will be used as follows:
- Entering a Mobile Phone ensures that the driver and/or dispatch is able to reach the rider and/or booker of the ride.
- Email in Contact details section defaults to profiled employee, who will receive a Deem confirmation email. If employee doesn't want to receive this email, select "A different email address" and enter another email.
- Entering your Business and/or Home address will make them available in the Pick-up and Drop-off dropdown lists on the Car Service search page
- Payment card information, including card billing address, must be entered in order to guarantee rides. The value in "Name this card" field and last 4 digits of the card will appear on the Purchase Page during the booking process.
- The Delegates section allows you to set yourself up to book on behalf of other profiled employees, or allows you to designate another profiled employee to book on your behalf. Each employee will receive an email notification when Account Delegate information is updated. Click here for more information about Delegate access.
- The Notifications section is no longer used
- Travel Preferences allow you to enter an alias for drivers to use on any signage displayed when picking up the rider
- The Address Book allows you to enter frequently used addresses. These will then be selectable on the Car Service search page. Click here for more information about the Address Book.
- Set your Time zone, currency and measurement preferences under Display Settings
