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To download above documents:

  • Click on desired document to open it. Then, click on the cloud symbol in the top right corner of your screen to download, save, or print.

Manage settings for: App upgrade intervals, calendar sync, and helpdesk information.

Need to Know

Need to Know

  • Clones over from template.

  • Display Dedicated Agent Team contact details.

  • Display Agency Technical Support contact details.

  • Completely Optional.

Mobile Contact Details

Task

Configuration Steps

Setup

  • On the Settings tab, select Mobile Settings.

Note: Customize fields below as you wish them to appear to the customer.  Below are suggestions for Helpdesk 1 and 2. If you have additional contact details you would like to enter you can use Helpdesk 3 and 4.

  • Enter the frequency which the client will need to Reauthorize Deem Mobile.

  • Indicate contact information for your agency, email is allowed for one of 4 contacts. You can enter as many or as few as you like.

Hint: Enter an agency dedicated agent team as your first point of contact, as more than likely the client is traveling, and they need to reach someone quickly to change a reservation.

  • Select Save. The Settings Overview page displays.

  • Calendar Sync: Select Superdomain Settings.

  • Car Service Only Mode: Select Superdomain Settings.

Customer Experience

Customer Experience

  • Select Support icon

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