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Overview

Have ever wonder how a user account was created or modified?  This document will walk you through how to determine the creation and modification source.

How User Account Created

Benefits and Need to Know

Profiles can be create: Manually or through an HR feed/ Profile Upload, Web Services, Single Sign-on (SSO) or Open Enrollment.  

  • Click Service tab

  • Click Edit User

  • Enter traveler information

  • Click Search

  • Creation and Modification Source will display to the far right of the account

  • How the user account was created and last modified

    • Profile Load

    • Manually

    • Single Sign On

    • Open Enrollment

    • Web Service

Note: As you can see below you may see a profile created by one source and updated by another. The modification source indicates how the profile was last updated.

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