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Deem Enhancements for 2022.8 Executive Summary  

Deem continues to improve our site administrator and agency experiences with key enhancements that help corporations and TMCs manage the travel buying process.

Check out the details on these Deem updates below!

Regards,

Your Deem Product Management Team 

About the Release Notes  

Deem release notes provide useful technical information about the latest release. For each release, the notes provide:

  • A high-level description of the release, including major changes and enhancements

  • Instructions to help you get started with set-up and administration (when applicable)

Feature Enhancement:

Hotel Private Rate Code (Amadeus Only)

  • Description: When a private hotel rate is not returned from Amadeus for a hotel request, the rate code will be dropped and public rates will be shown.

  • Benefit: Travelers will be shown all available rates for a hotel when private rate is note available.

  • Site Admin Experience: No Admin experience required.

Updated SSR Format - Multiple Travelers (Amadeus Only)

  • Description: When multiple passengers are booked in the same record, the SSR format will now add the correct information for each.

  • Benefit: The correct information will be passed in the SSR format when multiple passengers are booked in the same record.

  • Site Admin Experience: No Admin experience required.

Implemented Branded Fare Pricing (Sabre & Amadeus Only)

  • Description: We have implemented branded fare pricing for Singapore Airlines (SQ).

  • Benefit: Travelers will now be able to view and select from multiple branded fare tiers for Singapore Airlines (SQ).

  • Site Admin Experience: No Admin experience required.

Resolved Same-Day Search Behavior

  • Description: When booking a same-day trip, if the hotel search is not closed, you are not allowed to move forward with purchase.

  • Benefit: The page no longer loops back to the Flight Return Page upon selection of a return flight. Instead, an error is shown regarding the hotel allowing you to move forward.

  • Site Admin Experience: No Admin experience required.

Updated Pricing Logic (JetBlue Only)

  • Description: Pricing logic for JetBlue (B6) has been updated to better support unrestricted and refundable fare tiers.

  • Benefit: Travelers are now able to select unrestricted and/or refundable fare tiers and proceed to purchase while retaining their selected fare.

  • Site Admin Experience: No Admin experience required.

Implemented New Travelfusion Carrier - Flair Airlines

  • Description: Flair Airlines (F8) is now available via Travelfusion.

  • Benefit: Travelers are now able to search and select Flair Airlines (F8) if enabled.

  • Site Admin Experience: Add an ancillary source in the agency configuration to activate this content.

 

Updated Passive Hotel Segments - Change Flow (Sabre Only)

  • Description: Passive hotel segments booking via Sabre CSL will be updated when the hotel booking has been changed online.

  • Benefit: Travelers and the TMC will be shown the correct hotel booking data when viewing the trip post-change.

  • Site Admin Experience: No Admin experience required.

Implemented Branded Fare Pricing for additional carriers (Sabre & Amadeus only)

  • Description: We have added support for Branded Fare pricing for EL AL Israel Airlines (LY).

  • Benefit: Travelers will now be able to view and select from multiple branded fare tiers for EL AL Israel Airlines (LY).

  • Site Admin Experience: No Admin experience required.

Car Rental - Direct Billing

  • Description: Car Rental direct bill by locale feature has been repaired.

  • Benefit: The option for direct bill can now be offered on a by-location basis.

  • Site Admin Experience: This is available in the Private Rates > Rental Car Discount Codes configuration. Click the option to ‘Add a Locale’ at the bottom on the configuration.

Car Service Status Update

  • Description: Car Service declined reservations show the correct status in the traveler's itinerary.

  • Benefit: When a vendor declines a car service request, the status will be updated in the itinerary to avoid any confusion.

  • Site Admin Experience: No Admin experience required.

Multi-Connection Flights (Sabre BFM only)

  • Description: Sabre BFM customers are able to view fights that require more than one connection in search results.

  • Benefit: Travelers are now shown additional options when searching locations where multiple connections are needed.

  • Site Admin Experience: No Admin experience required.

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