Overview:
Basic Economy fares are so highly restricted that many corporate clients find that the fare is not worth the savings. Therefore, Deem offers two options for blocking Basic Economy fares from displaying. Open a case with Deem Support and we will block them for you.
Superdomain level - this blocks Basic Economy from being displayed on all sites within your Superdomain.
Individual site level - this blocks Basic Economy on a site-by-site basis.
Deem recommends the second option. Restricting at the Superdomain level will block Basic Economy for all of your clients’ sites, not just individual sites. You may have a client that insists on having Basic Economy displayed, where all others would like them blocked completely. The second option allows for more flexibility between the sites.
Requirements to Open a Support Case:
Subject Line: Please remove all Basic Economy
Body of Case:
Please remove all Basic Economy fares from the below site
Company Name:
Site ID:
Company ID:
The Company ID number can be found by logging into the Deem Dashboard, click the Name link to the right of the company Site ID. You will see companyid= and a number following it. This is your Company ID number.
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