The following are requirements for using certain aspects of Deem services:
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Supported Browsers (latest version)
- Chrome
- Firefox
- Safari
- Edge
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Note: To support site users, you can direct them to the "Browser Settings" page of the user help content for specific information on browser settings and where to find more information.
Operating Systems
We develop and QA against the following operating systems:
- Windows 10+
- Mac OS 10.15+
Calendar Versions
Many Deem services can schedule events in your calendar, such as travel reservations. Calendar integration allows Deem to directly update your calendar with the event (see Setting Up Groupware Integration for details). This feature is especially important for delegates who book services on behalf of others. The following calendar versions are supported:
Microsoft Exchange | Exchange 2003 (SP3 or higher) |
Exchange 2007 | |
Exchange 2010 | |
Exchange 2013 | |
Lotus Notes | IBM Lotus Domino 8.5x |
IBM Domino 9.x.x | |
Consumer Calendars | |
Yahoo | |
Outlook 2007 | |
Apple iCal |
Junk Mail and Spam Filter Settings
We recommend whitelisting the following domains on the server side (such as Microsoft Exchange) and on the email client side (such as Microsoft Outlook).
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Note: In disaster recovery, failover, IP changes, or some other unforeseeable situations, these IP addresses are subject to change.
Whitelist Email Domains
Please ensure the IT department has whitelisted all emails from the following domains:
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Note: Failure to whitelist or otherwise accommodate these email domains may cause user activation and notification (including confirmation) emails to be refused by the customer's mail server or be routed to spam/junk mail folders.
Unblock URLs
If a filter or proxy is used to restrict content accessed over the internet, unblocking the following URLs is required:
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Failure to unblock these URLs may prevent full content from appearing.
Printer Access
Employees must have access to a printer to print airport parking vouchers and package shipping labels when enabled.
Logo Specifications
Your site can be configured with a company logo on the home page. Logos must follow these guidelines:
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