Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

A Step-by-Step Guide

...


Expand
titleProcess Details...
  1. Provide your company information, logo, and fleet images to Deem. Deem sends you the Profile Upload Template.
  2. Identify your target profiles: the individuals in your customer accounts that you want to use the mobile app.
  3. After saving the template as a new spreadsheet, enter the profile data for the individuals of a single account, and save the spreadsheet as a Profile Upload file. Repeat this for each customer account, so that you have a separate Profile Upload file for each account. Send the Profile Upload files to Deem.

These steps are explained in detail in this topic.

Process details...




 

 

Expand
titlePrecess Details...
  1. Deem reviews the Profile Upload files and the activation notice email with you for accuracy.
  2. Deem uploads the profile data and sends out the activation notice emails to your customers.
  3. Customers receive the activation notice on their mobile devices, and can tap a link in the notice to download and install the app.
  4. Customers log into the app, and if any required profile data is missing, they enter the missing information.
  5. Customers can start using the mobile app to book rides with your company.

 

 

 



Step 1: Provide Deem with Company Point of Contact for Mobile Project

...

Note: Please let us know if you have any questions. Email us at tech.support@deemgroundcustomersuccess@deem.com.