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A. Deem Ground is going away December 1317, 2023.
Q. Why is Deem Ground going away?
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A. Deem Ground will no longer be available from December 1317, 2023 so, unfortunately, you won't be able to continue using it after that date. GroundSpan will be our preferred ground content partner and are excited to welcome you to their market leading platform. If you have any questions or want to learn more about GroundSpan, please feel free to email the GroundSpan team at support@GroundSpan.com.
Q. What will happen to my active reservations after December
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17, 2023 ?
A. As the Deem Ground platform will shut down on December 1317, 2023 any active bookings will need to be cancelled and rebooked. GroundSpan and Deem will work with you in advance to help reduce the number of open/active trips ahead of the shut down date.
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A. We will fulfill all active bookings that occur before December 1317, 2023.