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nameGDS Conversion Check List_07Sep23.xlsx

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I don’t understand whether the user is supposed to start by creating a new site, cloning an existing site, or editing an existing site in order to switch to a new GDS. This topic discusses how to set up a new site but isn’t explicit about where the new site comes from.

Linda - Cloning an existing site is the first step in creating a new site. Cloning would typically be done from the outgoing GDS template to the new GDS template.
After the site has been created, the agency will update the settings that pertain to the incoming GDS.
So for example, a site with Worldspan is adding TravelPort +. They would use their existing Worldspan template to clone when creating the TP+ template. Cloning will copy the Worldspan settings, and the agency would edit the existing Worldspan formats to TP+. They will use that template to test before they copy it over to existing domains.

I don’t understand the need for a separate topic on this subject. How is this different from either setting up a new site or cloning an existing site and editing it per the Implementation - Cloning Guide? It seems you would just do that and choose the new GDS. The page title seems to be a misnomer, as this procedure seems to walk though simply setting up a whole new site, not changing settings on an existing site.

Also, the minimum settings for a new site in that topic are different than listed here - should they be the same? https://deemadmin.atlassian.net/wiki/spaces/EN/pages/2394161153/Implementation+Guide+-+Clone+and+Create+Sites#Configure-the-new-site

Linda - The intent of this page is to focus on the conversions. Although some the steps are the same, there are additional topics that need to be addressed.

The minimum site information would be the same except:

  • In Services tab, select Travel Agency then Custom PNR. Update the Custom PNR scripts output to the incoming GDS formats. Update the Custom PNR script that contains the BAR name.

SME comments said that these instructions also work for adding a second PCC or GDS to the same site. Should those also be listed as objectives of this procedure? If so, specifically how do you use multiple GDs / PCCs for the same site?

Linda - Yes, many sites have different PCC’s, and GDS’s if they are fulfilling the travel via another agency partner. For example a site may have US and Canada travelers on the same site, and send the PNR’s to different PCC/GDS based on their country code via grouping.

Linda -

Linda -

Linda -

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You can leave all clients active and functioning in your current GDS until you have fully converted to the new GDS.

Important: After you convert your Deem site settings to the new GDS, users will no longer have access to bookings from the previous GDS.

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Removed description here about GDS conversion providing the “benefit of self service” suggested by Dave Nygaard. It doesn’t seem to be self service at all because some steps require user to open a Deem Support Case, including for new Web Services and GDS Emulation.

Linda - yes, that is correct

Is this SME comment addressed in the Web Services section of this page?:

“For Galileo and Sabre, we need to add an addendum section on Web Services.  For Galileo we will need a Web Services Access Group and and IPCC for Sabre.  This is configured on the Superdomain.  Galileo will also need their Superdomain Travel Configuration updated to read "GDS Web Service" for the Low Fare Search method.”

Linda - No, it is not addressed on the Web Services page. This page is about how to retrieve profiles through the web service.

There is a wiki page on TP+ provisioning, which needs to be completed prior to adding TP+

So far we have been setting up the Web Services once the provisioning has been completed. I don’t believe there is a wiki page for this. (I see this is below, in the prerequisites)

https://deemadmin.atlassian.net/wiki/spaces/EN/pages/2459205633/GDS+Emulation+Process#Galileo/Travelport+-Emulation

https://deemadmin.atlassian.net/wiki/spaces/EN/pages/2459205633/GDS+Emulation+Process#Sabre-Emulation

https://deemadmin.atlassian.net/wiki/spaces/EN/pages/2459205633/GDS+Emulation+Process#Amadeus-Emulation

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You can leave your previous GDS configurations in Deem in case you need to revert or refer to them later.

Prerequisites

Important: To convert to another GDS or set up a new GDS, you must first open a Deem support case and carry out the steps for the new GDS described in GDS Emulation Process.

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I reorganized this topic per Dave’s request to simplify based on mandatory and “other” steps. Please verify this reorg is in line with that comment.

Linda - Looks good.

Mandatory Deem Site Configuration Settings

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Deem now has the option to Export/Import a custom Custom PNR from one site to another as well as within the same site. For the new GDS, change the output (the format in which the line is written to the GDS) as well as the GDS source. Start by creating the new Custom PNR for the new GDS and/or PCC, as you must select it later in Agency Settings.

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From the Partner Dashboard home page, click the Settings link to the right of the site you want to update.

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From your Partner Dashboard, click the Services tab.

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Under the Travel heading, select Travel Agency.

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Select Custom PNR.

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Select Add a New PNR Configuration.

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In the PNR Set Name field at the top, enter a name for the new PNR mapping.

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Select Add PNR Line.

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Complete the PNR line as follows:

  1. Line No.: Use same line number from your original mapping.

  2. PNR Field Type: Select the same field type as in your original mapping.

  3. Custom PNR Requirement: Copy and paste from your original mapping.

  4. Leave Requirement Type set to Script if you are entering a script.

  5. GDS: Select the new GDS.
    Examples:
    In Apollo, enter the company profile with MVT\/Company Profile
    In Sabre, enter the company profile as N*-PCC-Company Profile Name#nm
    In Apollo, enter the TAW line as T:TAU\/
    In Sabre, enter the TAW line as 7TAW
    In Galileo, enter the TAW line as T.TAU

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Custom PNR for the new GDS and/or PCC, as you must select it later in Agency Settings.

  1. Follow steps to Export/Import Custom PNR.

  2. Change script output format to new GDS formats.

  3. When finished, click the Save button at the bottom of the page.

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I was unable to save on this screen and kept getting the error *JavaScript Error (We're sorry, but the javascript you have entered is not valid. Please enter a valid javascript.) We need to provide additional information here about that error and how to resolve.

Step 7 - I did not see any link or setting for the PNR Mask requirements. Do you have to save first or how do you get to this?

What are the Examples above examples of? Where should they entered?

Queue/Delivery Options

Next, configure Queue and Delivery Options for the new GDS or PCC. You will also need to select these later for Agency Settings.

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Please clarify whether whether all Web services require a Deem support case, or only new ones, or if only the applicable procedure here is required.

Amadeus

Take the following steps to configure Amadeus Web Services:

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  1. On the Partner Dashboard home page that lists all company sites. select the Configuration tab.

  2. Under Service/Transaction Fees,select Manage Supplier Web Service Credentials Sets.

  3. Take one of the following steps as needed:

    • To add a new set, click Add A New Supplier Web Service Credentials Set link. Name the new set

    • To edit an existing set, click the set name.

  4. To start adding credentials, click the Add Supplier Web Services Credentials button.

  5. On the Supplier Web Services Credentials Sets page, select the radio button next to the name of the web services credentials to add to this set and click the OK button.

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  6. Click the Save button.

  7. Select Back to Overview at the top left.
    Note: If the Web Service Set is new you will need to continue with next steps and ensure that the set has been assigned to the domain group/s

  8. Under Service/Transaction Fees,select Apply Supplier Web Service Credentials to Domain Groups.

  9. Select the name of the newly configured web services set.

  10. In the Domain Groups Not Assigned box, select All Domains and click the Add button to move it to the Assigned Domain Groups box.

  11. Click the Save button.

  12. Commit all changes (click the # changes not applied link at the top-right and click Commit).

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Test the New Configuration

Important: As with any new configurations or changes you must test the new site:

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User Groups page is not explicit about creating a test group, only using one. Cannot find an option to “Add test user to new test Group” above. Any suggestions for readers on how to create a test group for this specific procedure? (Dave Nygaard also noted this in the Word doc review.)