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  1. Apply lowest policy compliant airfare to unused ticket add collect: Choose Yes or No. Choosing Yes applies the new ticket additional collect amount to the original ticket’s value for policy compliance. The system provides the estimated cost of changing the trip for each available flight option, and applies minimum cost savings to the lowest available price based on the ticket exchange. In the event the system recommends a new ticket be issued, policy will be based on the cost of the new ticket as compared to other similar options where the original unused ticket is not part of the exchange solution.

  2. Enter the maximum allowable airfare change fee: In addition to the possible ticket price increase, enter the maximum change fee allowed, and choose the currency for the fee.

  3. Enter the maximum allowable airfare cancellation fee: Enter the maximum cancellation fee allowed, and choose the currency for the fee.

  4. Enter the minimum advance purchase time range (in days): Enter the minimum number days before a departure ticket purchase is allowed. This is usually set to between 7 and 14 days.  The trip would be out of policy if it were booked less than 7 or 14 days before departure date.

  5. Apply policy window to users search window? Yes or No

    1. When the setting is Yes, policy is applied to the search parameters the user inputs on the Trip Planner page.

    2. When the setting is No, this is called dynamic air policy. Policy is applied to the flights selected rather then the times searched.

  6. Select the earliest limit of the time range that will be used to evaluate policy compliance for itineraries with flights: Choose one of the following:

    • Same as group air-search window: Choose this to use the same setting as the one you use for the display configuration's setting, "Select the earliest limit of the time range that will be used to search all US domestic and Canadian airline availability based on the user’s requested time." (See Air Shopping Display Configuration for the display configuration setting.)

    • 1 – 24 hours in hour increments: Choose this to override the setting for the display configuration.

  7. Select the latest limit of the time range that will be used to evaluate policy compliance for itineraries with flights: Choose one of the following:

    • Same as group air-search window: Choose this to use the same setting as the one you use for the display configuration's setting, "Select the latest limit of the time range that will be used to search all US domestic and Canadian airline availability based on the user’s requested time." (See Air Shopping Display Configuration for the display configuration setting.)

    • 1 – 24 hours in hour increments: Choose this to override the setting for the display configuration.

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