Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Display Configuration Settings

Edit Display Configuration

Edit Display Configuration list

  1. From the Partner Dashboard home page, select Settings in the Edit Site column for the site that needs updating.

  2. On the Services tab, select Display Configuration.

    Image Removed

  3. Select Display Configuration List.

    Image Removed
  4. Select the existing display configuration you would like to edit.

    Image Removed
  5. Scroll Navigate to the section titled Booking, Changes, and Cancellation Configuration, and insure ensure the following is updated as recommended below. All other options in this section are based on TMC/customer requirements.settings are updated as specified:

    • Do not apply unused ticket: Select No

    • Enable users to change or cancel airline flights, trains, hotels, and/or rental cars post booking?: Select Yes.

    • Do not display unused tickets to users?: Select No.

  6. Save changes.

Note: Please note that all other options in this section should be configured according to TMC/client’s requirements.

...

Setting Policy for Applying Unused Tickets

You can set the policy for applying unused tickets based on the additional collect amount, using the ticket exchange add There are two policy options available, please follow the steps below to configure.

  1. From the Partner Dashboard home page, select Settings in the Edit Site column for the site that needs updating.

  2. On the Services tab, select Travel Policy.

  3. Select Policy List.

  4. Select the existing display configuration you would like to edit.

  5. Apply lowest policy compliant airfare to unused ticket add collect: Select Yes or No

    • Yes: The policy will use the ticket exchange add-collect value as the minimum

...

    • compliant fare, rather than the new ticket value, when applying unused tickets.

...

    • The system

...

    • estimates the

...

    • cost of changing the trip for each available flight option

...

    • and applies the minimum cost savings to the lowest available price based on the ticket exchange.

...

    • If the system recommends issuing a new ticket

...

    • , the policy

...

    • will be based on the cost of

...

    • this new ticket

...

    • compared to

...

    • similar options

...

    • where the original unused ticket is not

...

    • included in the exchange solution.

To set travel policy, follow the instructions in Adding or Editing a Travel Policy, including the instructions in the "Applying Unused Tickets". Be sure to set the following option:

  • Apply lowest policy compliant airfare to unused ticket add collect: 

    • Choose Yes to apply the new ticket additional collect amount to the original ticket’s value for policy compliance.

    • Choose No to not apply the new ticket additional collection amount. 

...

  1. Must travelers select an airline for which there are wholly unused e-tickets?: Recommend No.

  2. Save changes.

...