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This guide details the Deem settings that must be set up or copied over when you change from one GDS to another or add a second GDS to a site.
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Status/SME reply
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I don’t understand whether the user is supposed to start by creating a new site, cloning an existing site, or editing an existing site in order to switch to a new GDS. This topic discusses how to set up a new site but isn’t explicit about where the new site comes from.
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Linda - Cloning an existing site is the first step in creating a new site. Cloning would typically be done from the outgoing GDS template to the new GDS template.
After the site has been created, the agency will update the settings that pertain to the incoming GDS.
So for example, a site with Worldspan is adding TravelPort +. They would use their existing Worldspan template to clone when creating the TP+ template. Cloning will copy the Worldspan settings, and the agency would edit the existing Worldspan formats to TP+. They will use that template to test before they copy it over to existing domains.
I don’t understand the need for a separate topic on this subject. How is this different from either setting up a new site or cloning an existing site and editing it per the Implementation - Cloning Guide? It seems you would just do that and choose the new GDS. The page title seems to be a misnomer, as this procedure seems to walk though simply setting up a whole new site, not changing settings on an existing site.
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Linda - The intent of this page is to focus on the conversions. Although some the steps are the same, there are additional topics that need to be addressed.
The minimum site information would be the same except:
In Services tab, select Travel Agency then Custom PNR. Update the Custom PNR scripts output to the incoming GDS formats. Update the Custom PNR script that contains the BAR name.
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SME comments said that these instructions also work for adding a second PCC or GDS to the same site. Should those also be listed as objectives of this procedure? If so, specifically how do you use multiple GDs / PCCs for the same site?
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Linda - Yes, many sites have different PCC’s, and GDS’s if they are fulfilling the travel via another agency partner. For example a site may have US and Canada travelers on the same site, and send the PNR’s to different PCC/GDS based on their country code via grouping.
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You can download the checklist above to keep track of the settings as you update them (click on the document, then click the cloud symbol in the top-right to download, save, or print).
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Benefits and Need to Know
You can leave all clients active and functioning in your current GDS until you have fully converted to the new GDS.
Important: After you convert your Deem site settings to the new GDS, users will no longer have access to bookings from the previous GDS.
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If this is the first time converting from one GDS to another or adding a second GDS to a site, we recommend the following:
Start by cloning your site. Complete the conversion in the cloned site and test extensively.
Once you are satisfied with the results on your cloned site, then start configuring sites that need to be converted. You can copy and paste the information from your cloned and tested site to your active sites.
The Partner Dashboard does not support copying the settings for Agency Settings, Queues, or Custom PNR when you clone an existing site. For these areas you must re-enter the data or manually copy and paste each line of data. You can then change the output to the new GDS format.
You can leave your previous GDS configurations in Deem in case you need to revert or refer to them later.
Prerequisites
Important: To convert to another GDS or set up a new GDS, you must first open a Deem support case and carry out the steps for the new GDS described in GDS Emulation Process.
For any of the following steps in which you copy and paste settings from one Deem page to another, you must use either two different browsers, or the same browser with an additional, incognito window open. To open an incognito window:
In Google Chrome, click the three vertical dots in the upper-right corner and select New Incognito Window. Or use the keyboard shortcut Ctrl+Shift+n in Windows/Linux, or Shift+⌘+n in the macOS.
In Mozilla Firefox, select the Firefox menu in the upper-right corner and select New Private Window. Or use the shortcut Ctrl+Shift+p for Windows/Linus or Shift+⌘+p in the macOS.
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Mandatory Deem Site Configuration Settings
The following Deem settings are the minimum site configuration settings required for a GDS conversion. The instructions in the following sections cover the minimum steps necessary to switch to a new GDS. Follow the links for more details on that area.
Custom PNR
Deem does not copy over Custom PNR mappings when you clone a site, so you must manually copy and paste the information from your site’s existing Custom PNR tab to the new one. For the new GDS, change the output (the format in which the line is written to the GDS) as well as the GDS source. Start by creating the new
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From the Partner Dashboard home page, click the Settings link to the right of the site you want to update.
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From your Partner Dashboard, click the Services tab.
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Under the Travel heading, select Travel Agency.
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Select Custom PNR.
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Select Add a New PNR Configuration.
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In the PNR Set Name field at the top, enter a name for the new PNR mapping.
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Select Add PNR Line.
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Complete the PNR line as follows:
Line No.: Use same line number from your original mapping.
PNR Field Type: Select the same field type as in your original mapping.
Custom PNR Requirement: Copy and paste from your original mapping.
Leave Requirement Type set to Script if you are entering a script.
GDS: Select the new GDS.
Examples:
In Apollo, enter the company profile with MVT\/Company Profile
In Sabre, enter the company profile as N*-PCC-Company Profile Name#nm
In Apollo, enter the TAW line as T:TAU\/
In Sabre, enter the TAW line as 7TAW
In Galileo, enter the TAW line as T.TAU
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This guide details the Deem settings that must be set up or copied over when you change from one GDS to another or add a second GDS to a site.
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|---|---|---|---|---|---|---|---|---|---|---|---|
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You can download the checklist above to keep track of the settings as you update them (click on the document, then click the cloud symbol in the top-right to download, save, or print).
| Table of Contents |
|---|
Benefits and Need to Know
You can leave all clients active and functioning in your current GDS until you have fully converted to the new GDS.
Important: After you convert your Deem site settings to the new GDS, users will no longer have access to bookings from the previous GDS.
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|---|---|---|---|---|---|---|
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If this is the first time converting from one GDS to another or adding a second GDS to a site, we recommend the following:
Start by cloning your site. Complete the conversion in the cloned site and test extensively.
Once you are satisfied with the results on your cloned site, then start configuring sites that need to be converted. You can copy and paste the information from your cloned and tested site to your active sites.
The Partner Dashboard does not support copying the settings for Agency Settings, Queues. For these areas you must re-enter the data or manually copy and paste each line of data. You can then change the output to the new GDS format.
You can leave your previous GDS configurations in Deem in case you need to revert or refer to them later.
Prerequisites
Important: To convert to another GDS or set up a new GDS, you must first open a Deem support case and carry out the steps for the new GDS described in GDS Emulation Process.
For any of the following steps in which you copy and paste settings from one Deem page to another, you must use either two different browsers, or the same browser with an additional, incognito window open. To open an incognito window:
In Google Chrome, click the three vertical dots in the upper-right corner and select New Incognito Window. Or use the keyboard shortcut Ctrl+Shift+n in Windows/Linux, or Shift+⌘+n in the macOS.
In Mozilla Firefox, select the Firefox menu in the upper-right corner and select New Private Window. Or use the shortcut Ctrl+Shift+p for Windows/Linus or Shift+⌘+p in the macOS.
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Mandatory Deem Site Configuration Settings
The following Deem settings are the minimum site configuration settings required for a GDS conversion. The instructions in the following sections cover the minimum steps necessary to switch to a new GDS. Follow the links for more details on that area.
Custom PNR
Deem now has the option to Export/Import a Custom PNR from one site to another as well as within the same site. For the new GDS, change the output (the format in which the line is written to the GDS) as well as the GDS source. Start by creating the new Custom PNR for the new GDS and/or PCC, as you must select it later in Agency Settings.
Follow steps to Export/Import Custom PNR.
Change script output format to new GDS formats.
When finished, click the Save button at the bottom of the page.
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Queue/Delivery Options
Next, configure Queue and Delivery Options for the new GDS or PCC. You will also need to select these later for Agency Settings.
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Amadeus
Take the following steps to configure Amadeus Web Services:
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On the Partner Dashboard home page that lists all company sites. select the Configuration tab.
Under Service/Transaction Fees,select Manage Supplier Web Service Credentials Sets.
Take one of the following steps as needed:
To add a new set, click Add A New Supplier Web Service Credentials Set link. Name the new set
To edit an existing set, click the set name.
To start adding credentials, click the Add Supplier Web Services Credentials button.
On the Supplier Web Services Credentials Sets page, select the radio button next to the name of the web services credentials to add to this set and click the OK button.
Click the Save button.
Select Back to Overview at the top left.
Note: If the Web Service Set is new you will need to continue with next steps and ensure that the set has been assigned to the domain group/sUnder Service/Transaction Fees,select Apply Supplier Web Service Credentials to Domain Groups.
Select the name of the newly configured web services set.
In the Domain Groups Not Assigned box, select All Domains and click the Add button to move it to the Assigned Domain Groups box.
Click the Save button.
Commit all changes (click the # changes not applied link at the top-right and click Commit).
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At the top of your Partner Dashboard, click the Rules tab.
Click the Service Rules link.
Select a user group name to edit as needed.
Save any changes.
Note: You can now Import Service Rules from existing rules configured on the site.
Private Rates
Configure all of the following Private Rates areas:
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Test the New Configuration
Important: As with any new configurations or changes you must test the new site:
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