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nameHow was User Account Created_Modified_08AUG23.pdf

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Overview

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Introduction

Have you ever wondered how a user account was created or modified?  This document will walk you through how to determine the creation and modification source.

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Determining how a User Account Created

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and/or Modified

Profiles can be

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created manually or through an HR feed/ Profile Upload, Web Services, Single Sign-on (SSO) or Open Enrollment.

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  • Click Service tab

  • Click Edit User

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  • Enter traveler information

  • Click Search

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  To see how it was created:

  1. On the User tab, select Edit User.

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  2. Search for the user or users. You can search by partial information.

    • For example, if you were looking for the last name of Never, enter Nev.

    • Deem conducts a similar name search for all fields.

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  3. Review the Creation and Modification Source, which displays to the far right of the account

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  1. .

  2. Review these bullets to see the potential values for how the user account was created and last modified:

    • Profile Load

    • Manually

    • Single Sign On

    • Open Enrollment

    • Web Service

Note: As you can see

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in the following screenshot, you may see a profile created by one source and updated by another. The modification source indicates how the profile was last updated.

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