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Overview
American NDC content can be configured using Travelfusion, which enables Etta Deem users to shop and book American Airlines NDC content. NDC content provides fares and options which may not be available in the GDS , or may be available at a lower cost than the published GDS rates.
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Need to Know
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Need to know
American Airlines NDC Booking Source: Travelfusion B2B
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Please see below step by step instructions
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Travelfusion is a low cost GDS and the pioneer of 'direct connect' content aggregation
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Available on all GDSs.
For clients using Sabre or Travelport + (New Deem) and wish to integrate NDC, please click the following link for more information: New Distribution Content (NDC) - Sabre & Travelport+ (New Deem Only)
Branded fares are not required to be configured to configure American Airlines NDC.
If the GDS is Sabre, you are not required to have Bargain Finder Max enabled to configure.
The following American Airline NDC credentials are required to complete the configuration if you want the ticket issued on your agency’s ticket stock (American Airline B2B).
User
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Password:
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Agent Identifier:
American NDC Configuration
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Configurations Steps
Click on Services Tab
Click on Travel Agency
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Click on Agency Settings
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Click existing Agency Settings
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Click on Add Ancillary Source
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Source Name: Name each Ancillary fee to make it easy to distinguish from one other
Example: American - NDC
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Source: Select Web: TRAVELfusion
Airline: Select one of the following
American Airlines B2B
Requires Credentials
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ID
Password
Agent Identifier
Configure American Airlines NDC
To configure American Airlines NDC, you must add an ancillary source and then enable web fares.
Add American NDC ancillary source
From the partner dashboard home page, select the Settings link for the site you want to modify.
From the top menu, select the Services tab.
Select Travel Agency.
Select Agency Settings.
Select configuration you would like to update.
At the bottom of the Ancillary Sources table, select Add Ancillary Source.
Enter a source name that describes the ancillary. For example, enter American - NDC.
In Source, select Web: TRAVELfusion.
For airline, select one of the following:
American Airlines B2B (requires credentials)
You must obtain NDC credentials for user ID, password, and agent identifier to configure. Refer to Credential Request Form.
Bookings will be ticketed by AA on the TMC ticket stock
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; American calls this Neutral Ticketing.
Bookings will appear on the TMC ARC reporting data.
Allows for a TMC to assist with changes, cancellations, refunds, and exchanges by contacting AA directly
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American Airlines
Bookings will be ticketed by AA (similar to other how other
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Travelfusion carriers work).
Bookings will not appear on TMC ARC reporting data.
TMC will not have the ability to assist with changes, cancellations, refunds or exchanges. You will need to contact the carrier directly.
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Airline Private Rate Codes: Not required
Source Override: Select the radio button to the left of one of the below options
Enter private rates codes if you have them for the selected airline.
Select a Source Override option.
If Replace Primary Source Content
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is chosen,
Search both GDS and American NDC
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. Results display NDC unless the content for GDS is unique from that of the NDC rate.
Select if client prefers to book the American NCD rates when at all possible.
If Supplement Primary Source Content
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is chosen,
Search both GDS and American NDC
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. Results display GDS unless the content for NDC is unique from that of the GDS rate.
Select if client prefers to book the GDS rates when at all possible.
If Exclude Primary Source Content
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is chosen, only American Airlines NDC (web fares) will be presented in flight results for American.
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Note: When
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testing, use
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the option for Exclude Primary Source Content.
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Once you have tested and
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confirmed that web fares are displaying,
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switch the option
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Save the change to Replace or Supplement Primary Source Content and test again to ensure you are seeing results as expected
whichever the client wants. Save the changes and test again.
Select an option for Would you like the system to add ancillary passive segments to your primary GDS
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The option Yes, system generated is recommended.
If you choose Yes, using Custom PNR
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, open a Deem Support Case
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Click Save
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Below information is only requested if you select American Airlines B2B
User ID:
Password:
Agent Identifier:
Click Save
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if you need assistance
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Yes, system generated:
Recommended
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No, do not add passive segments to primary GDS:
Select Save.
Enable web fares
Important: Web fares must be enabled.If you have more than one display setting you will need to update each one separately
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Please click on further information around Display Configurations, field to update below
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Select the Services menu.
Select Display Configuration.
Select Display Configuration List.
Choose the list you want to modify.
For the Enable airline web fare booking capabilities
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option,
Choose Yes to enable web fare booking. Web fares include VMI Baby, Ryan Air, and EasyJet, American Airlines B2B.
Choose No to not allow web fare booking
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Move to the bottom of the screen and click on Save
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Commit changes
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Test
You will need to test to insure American NDC Web Fares are being returned
Rate defined
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Scroll down and select Save. For more information about this page, refer to Display Configurations.
Commit your changes.
Test
Test that American NDC web fares are being returned.
Rate is defined as a Web Fare badge and the rate to the right of the carrier and flight number indicates Main Plus
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