{"type":"doc","content":[{"type":"paragraph","content":[{"text":"New Distribution Content (NDC) content can be configured for those clients whose GDS is Sabre or Travelport+ on New Deem only. NDC content provides fares and options which may not be available in the GDS or may be available at a lower cost than the published GDS rates.","type":"text"}]},{"type":"extension","attrs":{"layout":"default","extensionType":"com.atlassian.confluence.macro.core","extensionKey":"toc","parameters":{"macroParams":{"style":{"value":"none"}},"macroMetadata":{"macroId":{"value":"e0228d48-0571-4e8e-8f45-71db0be7b772"},"schemaVersion":{"value":"1"},"title":"org.randombits.confluence.toc.toc.label"}},"localId":"62a85ea3-5954-4ada-8a65-09192bc9d233"}},{"type":"heading","attrs":{"level":2},"content":[{"text":"Need to Know","type":"text","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Available with Sabre or Travelport+ on New Deem only.","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"If the GDS is Sabre, you are required to have Bargain Finder Max enabled to configure.","type":"text"}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Available carriers","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"American Airlines","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"United Airlines","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Qantas Airlines – Sabre only – coming in September 2024","type":"text"}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"For clients using Amadeus, Apollo, Worldspan, or Sabre using Classic Deem and wish to integrate with NDC via Travelfusion, please click the following link for more information: ","type":"text"},{"text":"American NDC Configuration Details","type":"text","marks":[{"type":"link","attrs":{"href":"https://deemadmin.atlassian.net/l/cp/hk2gnMv1"}}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Integration with existing PTA workflows.","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Neutral ticketing orders (instant purchase) are excluded from the PTA workflow.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Deferred ticketing orders are included in the PTA workflows.","type":"text"}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"PNR Synch will detect once the order is fulfilled – updated booking status to show ticketed.","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Deem will Auto Cancel the PNR if NDC order is not fulfilled by the ticketing time limit.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Additional changes to itinerary are captured via PNR Synch – offline car, hotel, and rail segments to be added to NDC Deferred ticketing orders.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Additional air segments cannot be added to a Deferred ticketing order until the order has been fulfilled by the TMC.","type":"text"}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"NDC Deferred ticketing order can be cancelled online only after the order is fulfilled by TMC.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"NDC bookings are not able to be modified online (coming by the end of 2024).","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"PNR Edits / PNR XML to be applied to NDC Deferred and Neutral ticketing order.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"NDC carrier's frequent flyer number as stored in Deem profile is automatically sent in NDC search.","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"No discounts or benefits based on FF number.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"For use in future when airlines may offer additional benefits with fares based on status.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Applicable for both Sabre and Travelport+.","type":"text"}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Deem offers two NDC Ticketing:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Deferred: TMC completes order/ticketing fulfillment.","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Allows for TMC to QC or make edits prior to order/ticketing fulfillment.","type":"text"}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Neutral: Airline completes order/ticketing fulfillment (instant purchase).","type":"text"}]}]}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Client Loyalty ID (CLID) Overview","type":"text"}]},{"type":"paragraph","content":[{"text":"As part of NDC configuration a TMC or Customer can add their airline's CLID number for use with NDC bookings. ","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"CLID number is used by carriers to track bookings and usage for company level loyalty programs","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Ex. AA AAdvantage Business program requires CLID number to be included in NDC orders to count towards volume","type":"text"}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Dashboard configuration is available to store CLID number for customer or the TMC if applicable","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Only one CLID can be applied per NDC booking","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"TMC CLID will only be applied if no customer CLID is configured","type":"text"}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Sabre NDC:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"CLID is automatically applied to NDC order creation (neutral or deferred)","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"CLID is available to be added for GDS PNR if configured in PNR Edits","type":"text"}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Travelport + NDC","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"CLID is automatically sent in NDC air search","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"At this time, it does not affect pricing - that may change in the future","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"CLID is automatically applied to NDC order creation (neutral or deferred)","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"CLID is available to be added for GDS PNR if configured in PNR Edits","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"CLID number used for NDC orders is available in PNR XML","type":"text"}]}]}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Configure NDC","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Navigate to the partner dashboard home page and click on the Settings link corresponding to the site you wish to modify.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"From the top menu, go to the Services tab","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select Travel Agency from the available options.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select Agency Settings.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Identify the configuration you need to update.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Enable New Distribution Content (NDC) by selecting Yes under \"Allow flight results to include NDC.\"","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Choose the airline(s) you want to enable by selecting them while holding down the Ctrl key for multiple selections.","type":"text"}]}]}]},{"type":"mediaSingle","attrs":{"layout":"align-start","width":531,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":675,"alt":"image-20240726-190712.png","id":"8ed1cd30-76a9-43ce-b76e-589beec14613","collection":"contentId-2994995201","type":"file","height":436}}]},{"type":"orderedList","attrs":{"order":8},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select the desired ticketing option under NDC Ticketing:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Deferred: TMC completes order/ticketing fulfillment.","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Allows for TMC to QC or make edits prior to order/ticketing fulfillment.","type":"text"}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Neutral: Airline completes order/ticketing fulfillment (instant purchase).","type":"text"}]}]}]}]}]},{"type":"mediaSingle","attrs":{"layout":"align-start","width":236,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":126,"alt":"image-20240726-140151.png","id":"96b94857-3262-4c75-8641-834c77149895","collection":"contentId-2994995201","type":"file","height":39}}]},{"type":"orderedList","attrs":{"order":9},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Add one CLID per carrier, per site","type":"text"}]}]}]},{"type":"mediaSingle","attrs":{"layout":"align-start","width":435,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":225,"alt":"image-20240726-140116.png","id":"7c8c8f26-ce5a-4959-9de1-475cd755835a","collection":"contentId-2994995201","type":"file","height":55}}]},{"type":"orderedList","attrs":{"order":10},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"After making your selections, click Save at the bottom of the screen to apply the changes.","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"Note: ","type":"text","marks":[{"type":"strong"}]},{"text":"You can configure your Partner/TMC CLID at the Partner Level.","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Configurable at Partner Level or Site level.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Can be applied to partner level domain groups.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Site level CLID overrides the Partner Level TMC CLID if both are configured.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Add one CLID per carrier, per site.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"CLID is automatically applied to NDC orders.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"CLID can be added to EDIFACT bookings via PNR edits if needed.","type":"text"}]}]}]},{"type":"mediaSingle","attrs":{"layout":"align-start","width":551,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":286,"alt":"image-20240726-135943.png","id":"af646471-858a-4e0a-a551-c559d32d5324","collection":"contentId-2994995201","type":"file","height":126}}]},{"type":"mediaSingle","attrs":{"layout":"align-start","width":551,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":286,"alt":"image-20240726-140013.png","id":"d3c6277c-201d-4512-8f4c-5cbfa1b14159","collection":"contentId-2994995201","type":"file","height":139}}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"PNR Edits (Custom PNR)","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"PNR Edits / PNR XML to be applied to NDC Deferred or Neutral ticketing order.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"When Deferred ticketing is configured, Deem does not pass the FOP to the carrier. To have the FOP written to the PNR, a PNR Edit must be configured.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"If a TAW line PNR Edit is configured, it will overwrite the ticketing time limit passed to the PNR. TAW line can be configured specific to Deferred ticking carriers.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"PNR XML fields – If you need assistance with creating a script(s) for PNR Edits, please open a ","type":"text"},{"text":"Deem Support Case","type":"text","marks":[{"type":"link","attrs":{"href":"https://deemadmin.atlassian.net/l/cp/x01Y4rGb"}}]},{"text":".","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"NDC Order","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"true","type":"text"}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"NDC Order ID","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"UA016HPNQU3A5","type":"text"}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"NDC Ticket number - NDC ticket will populate","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"0815754413373","type":"text"}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"CLID Number applied to booking (TMC or Site level)","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"ABCD1234","type":"text"}]}]}]}]}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"PNR Script Examples:","type":"text"}]},{"type":"table","attrs":{"layout":"align-start","width":1800.0,"localId":"043e4d6b-91f8-4104-9e3e-62c19ae12fb4"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[484.0]},"content":[{"type":"paragraph","content":[{"text":"Script Type","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[1315.0]},"content":[{"type":"paragraph","content":[{"text":"Script","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[484.0]},"content":[{"type":"paragraph","content":[{"text":"Basic NDC indicator","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1315.0]},"content":[{"type":"paragraph","content":[{"text":"//NDC indicator UDID","type":"text"}]},{"type":"paragraph","content":[{"text":"if(UserPnrData.UserBooking.AirBooking.AirFare.FareInfo.IsNDCFare==\"true\")","type":"text"},{"type":"hardBreak"},{"text":"{out.print(\"5.S*UD19 NDC\");}","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[484.0]},"content":[{"type":"paragraph","content":[{"text":"5R$WB TOTAL COST-","type":"text"},{"type":"hardBreak"},{"text":"5R$WB BASE FARE-","type":"text"},{"type":"hardBreak"},{"text":"5R$WB TAXES-","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1315.0]},"content":[{"type":"paragraph","content":[{"text":"//5R$WB TOTAL COST-","type":"text"},{"type":"hardBreak"},{"text":"//5R$WB BASE FARE-","type":"text"},{"type":"hardBreak"},{"text":"//5R$WB TAXES-","type":"text"}]},{"type":"paragraph","content":[{"text":"if (UserPnrData.UserBooking.AirBooking.AirFare.FareInfo.IsNDCFare == \"true\")","type":"text"}]},{"type":"paragraph","content":[{"text":"{","type":"text"},{"type":"hardBreak"},{"text":"with (UserPnrData.UserBooking.AirBooking.AirFare.FareInfo) {","type":"text"},{"type":"hardBreak"},{"text":"var totalCost = (parseFloat(CreditCardSurchargePerPerson) + parseFloat(CheckedBaggageSurchargePerPerson) + parseFloat(TotalFare)).toFixed(2);","type":"text"},{"type":"hardBreak"},{"text":"out.print(\"5R$WB TOTAL COST-\" + totalCost + \"\\n\" + \"5R$WB BASE FARE-\" + BaseFare + \"\\n\");","type":"text"},{"type":"hardBreak"},{"text":"out.print(\"5R$WB TAXES-\" + TotalTax + \"\\n\");","type":"text"},{"type":"hardBreak"},{"text":"}","type":"text"},{"type":"hardBreak"},{"text":"}","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[484.0]},"content":[{"type":"paragraph","content":[{"text":"5H-NDC ORDER NUMBER-AA001HZWSBJA2","type":"text"},{"type":"hardBreak"},{"text":"5H-NDC FARE FROM PHX TO LAX","type":"text"},{"type":"hardBreak"},{"text":"5H-NDC TOTAL FARE 118.10","type":"text"},{"type":"hardBreak"},{"text":"5H-NDC BASE FARE 95.81","type":"text"},{"type":"hardBreak"},{"text":"5H-NDC TOTAL TAX 22.29","type":"text"},{"type":"hardBreak"},{"text":"5H-NDC TAX BREAKDOWN","type":"text"},{"type":"hardBreak"},{"text":"5H-NDC TAX TYPE US TAX AMOUNT 7.19","type":"text"},{"type":"hardBreak"},{"text":"5H-NDC TAX TYPE ZP TAX AMOUNT 5.0","type":"text"},{"type":"hardBreak"},{"text":"5H-NDC TAX TYPE AY TAX AMOUNT 5.6","type":"text"},{"type":"hardBreak"},{"text":"5H-NDC TAX TYPE XF TAX AMOUNT 4.5","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[1315.0]},"content":[{"type":"paragraph","content":[{"text":"//SABRE NDC - REMARKS FOR NEW BOOKING","type":"text"}]},{"type":"paragraph","content":[{"text":"if ( ( (UserPnrData.DataType==\"new\")||(UserPnrData.DataType == \"purchase_hold\") ) && (UserPnrData.UserBooking.AirBooking.AirFare.FareInfo.IsNDCFare==\"true\") )","type":"text"}]},{"type":"paragraph","content":[{"text":"{ out.print(\"LINE NUMBER: 480 \\n\");","type":"text"},{"type":"hardBreak"},{"text":"var order = UserPnrData.UserBooking.AirBooking.FlightLeg[0].FlightSegment[0].NDCOrderId;","type":"text"},{"type":"hardBreak"},{"text":"var time = UserPnrData.User.Timestamp;","type":"text"},{"type":"hardBreak"},{"text":"out.print(\"5H-NDC ORDER NUMBER-\" + order + \"\\n\");","type":"text"}]},{"type":"paragraph","content":[{"text":"// PRINTING FARE PER LEG AND TOTAL FARE","type":"text"}]},{"type":"paragraph","content":[{"text":"var i=0;","type":"text"},{"type":"hardBreak"},{"text":"var numLegs=UserPnrData.UserBooking.AirBooking.FlightLeg.length();","type":"text"},{"type":"hardBreak"},{"text":"for (i=0; i