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Overview

As an administrator, you can create reference points, which are locations close to a user's destination that appear as search options. 

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Overview

As an administrator, you can create reference points, which are locations close to a user's destination that appear as search options. 

Table of Contents

Benefits and useful links

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Benefits

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  • Reference points help users search for common locations more quickly and efficiently.

  • You may load up to 5,000 reference points.

  • Maximum file size is 10mb.

Need to Know

  • You No longer need to find the Longitude and Latitude. Simply leave those two columns blank on the upload.

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  • Reference Points cannot be loaded individually, as the file is a wipe and replace file. Anytime there is a new reference point, or you need to remove a reference point, you will need to update the existing list and upload all reference points at one time.

  • Helpful hint: 

    • Keep a master file for each client saved as a .xls format.

      • .csv removes formatting when you re-open the file.

Reference Points Upload File

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Task

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Process / Helpful Hint

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Create Reference Point File

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  1. From the Partner Dashboard home page, select Settings in the Edit Site column for the site that needs updating.

  2. On the Services tab, select Private Rates.

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  1. Image Added
  2. Select Add A New Reference Point Set.

    Image Added
  3. Select the Sample Reference Point Template link.

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  2. Follow the instructions above to complete the Reference Point template.

    • The file contains three tabs to guide you:

      • Tab 1 - Template instructions

      • Tab 2 - Data field instructions

      • Tab 3 - Upload file

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Create Reference Point Upload

    • Headers are case sensitive.

    • Display Name: Enter city

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    • state two letter code

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    • , if applicable, and reference point description.

      • Example: Chicago, IL Headquarters

    • Street 1:

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    • required

    • Street 2

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    • : optional

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    • City:

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    • required

    • State or Providence: Two-letter abbreviation for US or CA - required for US

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    • or CA

    • Postal Code:

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    • required

    • Country Code:

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    • Two-

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    • letter

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    • code - required

    • Latitude:

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    • leave blank

    • Longitude:

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    • leave blank

      Image Added
      • Note:Deem uses Google maps to obtain the

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      • latitude and

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      • longitude.

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      • If you find that Google maps is incorrect you can enter the

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      • latitude or

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      • longitude for the location

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      • and Deem will display location based on your entry.

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  1. Save

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  1. the file as follows:

    1. File Type:

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    1. CSV (

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    1. Comma delimited) *.csv

    2. File Name: reference_points

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    1. Image Added

Upload

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Reference Point File

  1. On the Services tab, select Reference Points.

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  1. Select Add A New Reference Point Set.

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  1. Enter Set Name

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  1. . Recommend Ref Points {date}.

  2. Select Choose File and location file to be uploaded.

  3. Select reference_points.csv file.

  4. Select Upload File and Save.

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File will process and display a success or error response.

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Update Service Rules

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Reference will not be viewable online until added to service rules.

  1. On the Rules tab, select Service Rules.

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  2. Select Edit for each group

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  1. you would like to apply reference points.

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  1. Image Added
  2. Scroll

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  1. to the Reference Points

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  1. section and select appropriate reference points sets from the menu.

  2. If you have Car Services enabled

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  1. , scroll to Enable Car Service with following options and select appropriate reference points sets from the menu

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  1. . Select Save.

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  1. Image Added

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  1. Select Save Priority Changes on the Rules | Service Rules page.

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  1. Select the changes not

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  • Select Commit.

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  • YAY!! Upload complete.

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Test

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  1. applied link to display Commit Changes window.

  2. Select Commit to apply changes. A completion message displays.

  3. Test to make sure reference points display properly.

Customer Experience

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with Refence Points

Classic Deem

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In a hotel search, if a hotel location

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contains a reference point, a box

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displays under the location search box.

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New Deem

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Reference

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Points display at the bottom of the search results box

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. You may need to scroll to see the

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reference points.

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Additional Notes

In order to have different reference points for different groups of users, you upload a reference point file into a set that can be assigned to one or more groups. For example, if you have separate reference point files for Europe and Domestic (US), you can assign the Europe reference points (along with the Domestic reference points) to VIPs , but assign only the Domestic reference points to everyone. 

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