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Malissa Olofernes

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View file
namereferenceReference Points_points18AUG23.xlsxpdf
View file
nameReference Points.pdfreference_points.xlsx

To download above documents:

  • Click on desired document to open it. Then, click on the cloud symbol in the top right corner of your screen to download, save, or print.Click on the video above to see full demonstration.

Overview

As an administrator, you can create reference points, which are locations close to a user's destination that appear as search options.

Table of Contents

Benefits and Need to Know

Benefits and limitations

  • Reference points help users search for common locations more quickly and efficiently.

  • You may load up to 5,000 reference points.

  • Maximum file size is 10mb

Useful links and information

  • .

Need to Know

  • You No longer need to find the Longitude and Latitude. Simply leave those to columns blank on the upload.

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  • Helpful hint: 

    • Keep a master file for each client saved as a .xls format.

      • .csv removes formatting when you re-open the file.

Reference Points Upload File

Task

Process / Helpful Hint

Download Template

Click on

  • On the Services tab

Click on

  • , select Private Rates

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  • Click on Sample Reference Point Template.

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  • File contains three tabs to guide you:

    • Tab 1 - Template instructions

    • Tab 2 - Data field instructions

    • Tab 3 - Upload file

Create Reference Point Upload

  • Headers are case sensitive

  • Display Name: Enter city, state two letter code within the Display Name column

    • Example: Chicago, IL Headquarters

  • Street 1: Required

  • Street 2 (optional): Optional

  • City: Required

  • State or Providence: Two letter abbreviation for US States

  • Postal Code: Required

  • Country Code: Required - Two letter Code

  • Latitude: Leave Blank

  • Longitude: Leave Blank

  • Example:

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Note: Deem uses Google maps to obtain the Latitude and Longitude.  If  you find that Google maps is incorrect you can enter the Latitude or Longitude for the location and  Deem will display location based on your entry.

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Save File:

  • File Type: .csv(comma delimited)

  • File Name: reference_points

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Upload file

Click on

  • On the Services tab

Click on

  • , select Private Rates.

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    Click on

    • Select Add A New Reference Point Set.

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    • Set Name: Give name to set.

      • Recommendation: Ref Points and the date

    Click on

      • (Ref Points_18AUG23).

    • Select Choose File and location file to be uploaded.

    Click on

    • Select Upload File and Save.

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    • File will process and display a success or error response

    • Deem validates reference points to ensure that the data is complete and usable by the system before accepting them

    • Reference points are stored with longitude and latitude coordinates in addition to address

  • Example:

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    • .

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    Update Service Rules

    Note: Reference will not be viewable online until added to service rules.

    Click on

    • On the Rules tab

    Click on

    • , select Service Rules.

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      Click on

      • Select Edit for each group

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      • , which you would like to apply reference points.

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      • Scroll down to

      section labeled Reference Points

    • Click on drop-down menu to the right of Reference Points Set

      • Select most recent file

      • Reference Points with these options, select appropriate reference points sets from the menu.

      • If you have

      car services

      • Car Services enabled

      • ; Scroll down to Enabled Car Services with these options

    • Click on drop-down menu to the right of Reference Points sets

    • Select most recent file

    • Click on Save

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      • Click on Save Priority Changes

      Image RemovedClick on changes

      • , select appropriate reference points sets from the menu, and then save changes.

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      • Select  Save Priority Changes.

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      • Select changes not committed,  in the upper right hand corner.

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        Click on

        • Select Commit.

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        • YAY!! Upload complete.

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        Test

        • Test to make sure reference points display properly.

        Customer Experience

        Customer Experience

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        Classic Deem:

        • If hotel location searched contains a reference point, a box will automatically appear, just under the location search box.

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        New Deem:

        • Reference point, will show at the bottom of the search results a box, you may need to scroll to see the company reference points.

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        Additional Notes

        In order to have different reference points for different groups of users, you upload a reference point file into a set that can be assigned to one or more groups. For example, if you have separate reference point files for Europe and Domestic (US), you can assign the Europe reference points (along with the Domestic reference points) to VIPs, but assign only the Domestic reference points to everyone. 

        ...