Deem Enhancements for 2022.4 Executive Summary  

Deem continues to improve our site administrator and agency experiences with key enhancements that help corporations and TMCs manage the travel buying process.

Check out the details on these Deem updates below!

Regards,

Your Deem Product Management Team 

About the Release Notes  

Deem release notes provide useful technical information about the latest release. For each release, the notes provide:

• A high-level description of the release, including major changes and enhancements

• Instructions to help you get started with set-up and administration (when applicable)

Enhancements for May 2022

Split Ticketing Itinerary Cancellation

• Description: Deem now supports cancellation of split ticket itineraries. With this enhancement, travelers will see their unused tickets immediately after cancellation of an itinerary with split ticketing.

• Benefit: TMCs do not have to track canceled spilt tickets, and the user can see their unused tickets immediately after canceling.

• Site Admin Experience: No Admin experience required.

Flight Search Results

• Description: Sites that have standard fare tier blocked will display the standard flex fare tier by default. 

• Benefit: Users will see the right in-policy options for their flight results.

• Site Admin Experience: No Admin experience required.

Bug Fixes for May 2022

• Air Ticket Notification section has been fixed to show when there is an unused ticket pending refund.

• Amadeus users will now be able to configure Southwest ancillary.

• List of Australian State/Province codes have been updated in the database.

• Branded fare pricing has been introduced for the carrier Air Transat (TS)

• Branded fare pricing has been implemented for carrier Canadian North (5T).

• Resolved issue for Worldspan GDS customers who were unable to perform a hotel search for same-day check-in in certain timezones, due to timezone conflict with servers.

• Resolved issue for configurations requiring users to select a Private Rate Hotel and require users to select a Preferred Vendor hotel, where the system was calling certain hotels as Out of Policy (OOP). Both policy configurations now appear appropriately.

• Resolved issue with certain Per Diem locations not working properly, due to data a mismatch between the user’s selected location and the per diem location in the database.