Deem Ground Work - Red App Release Notes (v1.24)

About Release Notes

The Deem release notes provide useful technical information about the latest release. For each release, the notes provide:

  • A high-level description of the release, including major changes and enhancements
  • Instructions to help you get started with setup and administration (when applicable)

Check out the details on these Deem Ground Work updates below!

Your Deem Product Management Team 

Ground Work  v.1.24 Improvements  (September 25, 2017) 

Sabre Red App: Rail Segment Parsing

  • Description: Rail segments now parse from the Personal Number Record (PNR) or can be manually added as pick up and/or drop off locations.
  • BenefitAgents can create reservations with rail station pick-up and drop off locations. Rail segments in the traveler’s itinerary are available to select and do not require additional agent modification.
  • Booking Agent Experience: For PNRs with a rail segment included, the App will parse the rail data and make it available to select as a pick-up or drop-off location in the “Travel Itinerary”. Agents can also enter a new rail location from the “Traveler’s Locations” menu. When adding a new rail location, the station can be looked up by code or name.
  • Car Service Provider Experience: No changes.

Sabre Red App: HOD Lookup 

  • Description: Now hotels can be added via HOD.
  • BenefitAgents can quickly add hotel locations to reservation by using the HOD lookup option.
  • Booking Agent Experience: The HOD option for adding a hotel is available in the “Traveler’s Locations” section of the location selector. Entering a hotel ID will return the corresponding hotel and address and allow the agent to save it as a pick-up, drop off or additional stop on the reservation.
  • Car Service Provider Experience: No changes.

Sabre Red App: Improved Traveler Phone Number Validation 

  • Description: Phone numbers parsed from the PNR in excess of 20 characters will generate an error prior to the rate shop page.
  • Benefit: The phone number length validation takes place on the "Reservation Detail Entry" page, allowing agents to quickly fix errant phone numbers prior to rate shop and reservation creation.
  • Booking Agent Experience: When an invalid phone number is detected the Passenger Information modal opens and the errant phone number is flagged. Agents can update and save the corrected number.
  • Car Service Provider Experience: No changes.