Deem Work Fource: Direct Customers Email Communication Templates in the New Platform

You can copy and paste the email communication or you can download the template by clicking on the links provided below.

Download Document: 

Direct Email_ Coming Soon.docx

Direct Email_Now Available .docx



INSTRUCTIONS FOR USING THESE TEMPLATES:

Deem is pleased to provide our corporate customers two communication templates that can be used to communicate the new Deem Travel UI to your travelers and  delegates.

Template #1: “Coming Soon” communication.

Please use the Coming Soon template to supply your travelers and delegates advance notification around the new Deem Travel UI.  We recommend that you post this announcement on your company intranet, travel portal site, company video monitors etc… or email your travelers directly at least 30 days prior to your launch date.*  Please replace any items highlighted in RED with the appropriate information or edit to suit your business needs.  


Subject Line: [COMPANY’S] (i.e. Acme Corp eTrip) travel site is getting a new look!


Dear [INSERT NAME]


Starting [DATE], [COMPANY’s]  travel site will be getting a new look that is built to be more intuitive and robust.  A consumer-grade solution that provides preemptive assistance and only the best, company compliant choices.


Key features:

  • Redesigned homepage
  • Streamlined displays
  • Intuitive user experience
  • Branded Airline Fares (i.e. Air Canada Tango fares or Southwest Wanna Get Away) [INSERT AIRLINE BRANDED FARE OF YOUR CHOICE]
  • And much more!


Key Benefits:  

  • Critical information is now clearly displayed
    • Travelers see the information needed, when they need it
  • Travelers can book a trip in fewer clicks and less scrolling, saving time
  • Customized and compliant travel choices increase adoption and improve the traveler experience
  • Dynamic messaging guides users throughout the process


Can’t wait to get started? Want to take a sneak peek?  

Watch the product highlights video: Here

If you have any questions or want to send us feedback, please contact us at [EMAIL ADDRESS].


Thank you,

[COMPANY CONTACT NAME HERE]






Template #2: “Now Available” communication

Please use the Now Available template to advise your travelers on the day the new UI is available to them.  We recommend posting this on your company intranet, travel portal site, company video monitors etc. or email your travelers directly the DAY BEFORE or MORNING OF your launch date*  Please replace any items highlighted in RED with the appropriate information or edit to suit your business needs.

*Please reach out to your Deem account manager for your company’s launch date.  


Subject Line: [COMPANY’s] travel site has a new look!


Welcome to the New [COMPANY] Travel Site!


Dear [INSERT NAME]


Starting today the [COMPANY], travel team along with our travel booking provider Deem, are pleased to announce the launch of our new and improved travel booking site.  


When you sign into [SITE NAME], on [INSERT DATE] , you will see and experience the new platform. No need to do anything different.  Simply login as usual.  Your password and profile information remain intact.

Need help?  Watch the product highlights video click: Here 

If you have any questions, issues, or want to send us feedback, please contact us at [EMAIL ADDRESS].


Thank you,

[COMPANY CONTACT NAME HERE]