Using the Dispatch Module

Dispatch lets you create, manage, and process ride information. The basic procedures for managing the dispatch operation are as follows:

Step 1: Create a new reservation. 
See Creating a New Reservation in Dispatch for details.

Step 2: Place vehicles on duty by setting the Vehicle Status to ON. 
See Assigning Ride Status and Viewing Ride and Vehicle History in Dispatch for more information.

Step 3: Assign drivers and vehicles to the rides. 
See Viewing and Dispatching Rides in Dispatch.

Step 4: You can print, fax, or email the driver trip tickets to distribute the rides to your drivers. 
See Generating Price Quotes and Reports in Dispatch for details on printing a driver trip ticket.

Step 5: Dispatch rides from the dispatch grid. 
See Viewing and Dispatching Rides in Dispatch for details.

Step 6: Update the dispatch statuses (On Location, Passenger on Board, Ride Complete) that are activated for your operation. 
See Viewing and Dispatching Rides in Dispatch for details.

Step 7: Manage cancellations, no-shows, changes, and flight updates as needed. 
See Completing Rides and Reporting Incidents in Dispatch.
 

• Creating a New Reservation in Dispatch

• Viewing and Dispatching Rides in Dispatch

• Completing Rides and Reporting Incidents in Dispatch

• Assigning Ride Status and Viewing Ride and Vehicle History in Dispatch

• Finding a Ride and Looking Up Table Data in Dispatch

• Generating Price Quotes and Reports in Dispatch

• Quick Reference and Shortcuts for Using Dispatch