New Deem Work Fource Partner Dashboard 2019.1.3 Minor Release Notes

Owned by Becca Cook (Unlicensed)
Last updated: Oct 05, 2022 by Malissa Olofernes
3 min read


Deem Enhancements for 2019.1.3 Executive Summary

Deem continues to improve our site administrator and agency experiences with key enhancements that help corporations and TMCs manage the travel buying process.

Check out the details on these Deem Work Fource updates below!


Regards,

Your Deem Product Management Team 


About the Release Notes

The Deem release notes provide useful technical information about the latest release. For each release, the notes provide:

  • A high-level description of the release, including major changes and enhancements.
  • Instructions to help you get started with set-up and administration (when applicable).

Enhancements for 2019.1.3 (June 2019)

Improved tabs usability for flights with more than four fare tiers 

  • Description: Flights with more than four fare tiers will now be displayed with a vertical scroll bar.
  • Benefit: Prior to the release, additional fare tiers were being displayed on a second row of tabs resulting in poor usability. The new design allows for a vertical scroll bar providing intuitive toggling and cross-shopping of the available fare tiers.  
  • Site Admin Experience:  No site admin experience is required.

Cost Allocation section moved and renamed

  • Description: Customer sites that have the cost allocation feature enabled will see the cost allocation form fields displayed near the bottom of the trip purchase page. The section has been renamed to "Company Reporting (Cost Allocation)".
  • Benefit: The cost allocation form fields were previously displayed higher up the trip purchase page, between user profile sections. The location on the page and new section name are now more intuitive and user-friendly.  
  • Site Admin Experience:  No site admin experience is required.

Bug Fixes in the 2019.1.3 Release


Mixed flight fare tiers causing looping back to outbound flight selection

Issue: Users selecting mixed fare tiers for outbound and inbound flights were not able to navigate to the Review Trip page. The selected fare tiers are now being honored and the user is able to proceed with booking.
Site Admin Experience: No site admin experience is required.

Schedule search reprice issue down-grading selected fare tier

Issue: Travelers with the profile Default Search Type preference set to Schedule experienced issues of flights repricing to lower fare tiers on the Review Trip Page.  This issue is now resolved and the appropriate pricing qualifiers are now being applied through the complete booking flow.
Site Admin Experience: No site admin experience is required.

Delta repricing from premium economy into lower fare tier

Issue: Users selecting premium economy flights on Delta were experiencing a reprice into a lower fare tier on the Review Trip page. The selected fare tier is now being honored through the complete booking flow.
Site Admin Experience: No site admin experience is required.

Failure to create airfare PNR in Apollo when pricing rules fail and fare cannot be stored

Issue: PNR creation was failing in instances where the pricing rules were not successful and a fare was not able to be stored. This issue has been resolved. When a fare guarantee is not achieved, the PNR will be created without the stored fare.
Site Admin Experience: No site admin experience is required.

Unable to complete booking in Apollo on Deem Mobile App

Issue: There were instances where users were unable to complete a booking in Apollo on the Deem Mobile App. This issue has been resolved and the mobile booking flow for Apollo is now consistent with the web-based experience.
Site Admin Experience: No site admin experience is required.

Airfare passenger type code not being applied in the stored fare

Issue: Customer "Agency Configuration Settings" were being used to determine the passenger type code to apply to fare storage during PNR creation. The correct passenger type code is now being detected in the pricing response and applied to the stored fare.
Site Admin Experience: No site admin experience is required.

Split-ticketing configuration inconsistently applied from parent agency settings

Issue: On sites with split-ticketing configured to use settings applied at the parent agency level, the value of the split-ticketing configuration was being inconsistently applied. This was resulting in split-ticketing being incorrectly enabled/disabled on these sites. This issue has been resolved and the parent agency setting is now being applied properly.
Site Admin Experience: No site admin experience is required.

Virgin Australia listed twice in air memberships selection menu

Issue: Virgin Australia was being displayed twice in the air memberships drop down menu of the user profile page. The airline is now properly being displayed as a single item.
Site Admin Experience: No site admin experience is required.

Hotel search results filter resetting with pagination

Issue: Paginating through the hotel search results was causing the filter for hotel type to be reset. This issue was occurring for customers with a customized configuration for the hotel types filter and has now been resolved.
Site Admin Experience: No site admin experience is required.