Deem Platform 2022.10.1 Release Notes

Deem Enhancements for 2022.10.1 Executive Summary  

Deem continues to improve our site administrator and agency experiences with key enhancements that help corporations and TMCs manage the travel buying process.

Check out the details on these Deem updates below!

Regards,

Your Deem Product Management Team 


About the Release Notes  

Deem release notes provide useful technical information about the latest release. For each release, the notes provide:

  • A high-level description of the release, including major changes and enhancements

  • Instructions to help you get started with set-up and administration (when applicable)

Feature Enhancement:

Avid Hotels Added to IHG Hotel Brand 

  • Description: Avid hotels have been added to the IHG hotel brand. 

  • Benefit: Travelers can now search for and book Avid hotels. 

  • Site Admin Experience: No admin experience required. 

Country Code Added to CTCM

  • Description: Country codes will be included in the customer mobile phone number (CTCM) in the emergency contact for special service requests (SSR) messages.

  • Benefit: SSR messages will now include country codes in the CTCM. 

  • Site Admin Experience: No admin experience required. 

United Airlines and Key Lime Air Interline Agreement 

  • Description: Interline agreement between United Airlines and Key Lime Air is now available. 

  • Benefit: Travelers can now book both airlines together in one booking. 

  • Site Admin Experience: No admin experience required. 

Branded Fares for Scandinavian Airlines 

  • Description: Branded fares are now available for Scandinavian Airlines.

  • Benefit: Travelers can now search and book branded fares for Scandinavian Airlines including Sas Go Light, Sas Go Smart, Sas Plus Smart, and Sas Plus Pro. 

  • Site Admin Experience: No admin experience required. 

Copa Airlines Removed from Apollo and Worldspan 

  • Description: Copa Airlines has been removed from Apollo and Worldspan. 

  • Benefit: Travelers will no longer see Copa Airlines on the flight search results page. 

  • Site Admin Experience: No admin experience required. 

Disable Split Ticketing for Same Carrier 

  • Description: Split Ticketing will not be offered when booking with the same carrier for a roundtrip flight. 

  • Benefit: This update prevents travelers from being denied when boarding with two tickets that are issued for the same carrier in one PNR.

  • Site Admin Experience: Contact Deem customer support to enable this configuration.

Minor UI Updates

  • Travelers can only enter a return date that is after the departure date.

Bug Fixes for 2022.10.1

  • Split tickets will be auto-void when canceled within 24 hours.