Deem Enhancements for 2022.3 Executive Summary  

Deem continues to improve our site administrator and agency experiences with key enhancements that help corporations and TMCs manage the travel buying process.

Check out the details on these Deem updates below!

Regards,

Your Deem Product Management Team 

About the Release Notes  

Deem release notes provide useful technical information about the latest release. For each release, the notes provide:

• A high-level description of the release, including major changes and enhancements

• Instructions to help you get started with set-up and administration (when applicable)

Enhancements for March 2022

Amadeus - Special Service Request added to PNR

• Description: Special Service Request (SSR) remarks with traveler contact information has been added to PNR.

• Benefit: Travelers will see SSR remarks with their contact information.

• Site Admin Experience: No Admin experience required.

Split Ticketing - Trip Cancellation

• Description: We have updated the system to cancel split ticket Itineraries and create 2 separate Unused Tickets (UUTs) for each airlines respectively.

• Benefit: Travelers will now be able to cancel a trip with split tickets.

• Site Admin Experience: No Admin experience required.

Split ticketing - Ticket Value

• Description: For non-validated UUTs, the ticket value will now be displayed in the Trip Cost Summary section on both the Trip Review page and the Purchase Trip page.

• Benefit: Travelers will now see the ticket value for non-validated UUTs

• Site Admin Experience: No Admin experience required.

Change Flow

• Description: Trip Confirmation page will now show the new ticket number instead of the old ticket number in Change Flow

• Benefit: Travelers will now the correct ticket number in Change Flow.

• Site Admin Experience: No Admin experience required.

Bug Fixes for March 2022

• Issue with hotel results showing the wrong nightly rate for some non-US locations has been fixed.

• Flight options to Komatsu (KMQ) are now reflecting on the Mobile App.

• Improvements have been made to the Ticket Exchange Experience.

• UUT's Fare forfeiture value is shown in Tool tip on SRP.

• UUT values are displaying the correct information in Air Ticket Notification and Trip Cost Summary sections on the Purchase Trip page

• The issue with CVEnt punch-in using the previous email has been resolved.

• For Apollo and Sabre GDS, refundable fare (Anytime) pricing is now consistent.