Etta Platform 2021.7 and 2021.8 Release Notes

Deem Enhancements for 2021.7 & 2021.8 Executive Summary  

Deem continues to improve our site administrator and agency experiences with key enhancements that help corporations and TMCs manage the travel buying process.

Check out the details on these Deem updates below!

Regards,

Your Deem Product Management Team 


About the Release Notes  

Deem release notes provide useful technical information about the latest release. For each release, the notes provide:

  • A high-level description of the release, including major changes and enhancements

  • Instructions to help you get started with set-up and administration (when applicable)

Enhancements for August & September 2021 (Release 2021.7 & 2021.8)

Logi Reporting

  • Description: Logi reporting will be available for all sites by default.

  • Benefit: Customers will now have access to reporting by default.

  • Site Admin Experience: No Admin experience required.

Single-Use Credit Card

  • Description: We have updated the system to allow travelers booking via the Etta mobile application to use single-use credit card for their booking.

  • Benefit: Travelers should now be able to add single-use credit card with billing address information successfully.

  • Site Admin Experience: No Admin experience required.

Amadeus Hotel Bookings

  • Description: We have updated the system to allow Amadeus users to search for a new hotel, when the original hotel booking fails due to lack of loyalty number.

  • Benefit: Travelers will now be able to select a new hotel, when the original booking fails due to lack of loyalty number.

  • Site Admin Experience: No Admin experience required.

Amadeus - Car Shopping

  • Description: We have updated the system to allow Amadeus users to search for a new rental car, when they are unable to book the selected car.

  • Benefit: Travelers will now be able to select a new rental car, when the original booking fails.

  • Site Admin Experience: No Admin experience required.

Bug Fixes for August & September 2021 (Release 2021.7 & 2021.8)

  • Travelers that have a Dynamic Site Message appearing on the Trip Planner page are now able to use Book Again feature.

  • Amadeus users are able to complete changes to existing bookings.

  • Amadeus customers will experience an improvement in behavior when a special equipment request is included in the car rental reservation request. If the car vendor rejects the special equipment request, the car segment will be re-sold without the special equipment.

  • When a site is using the single fare display configuration, Southwest content returned via SDA will present a tabbed display of all fare types.

  • Location Service has been updated to skip the street address field when one is not present.

  • Car Service bookings made through Etta Desktop will now sync to the calendar at the correct pickup time.

  • Confirmed Car Service reservations will no longer show as On Request.

  • Users are able to activate accounts in meetings mode when no timezone is set in the profile.

  • Refundable/Non-refundable badges do not change from search to Trip Review page.

  • Etta Mobile: Travelers were seeing limited results when searching for flights at a specific time. This has been corrected to show flight results for the time window configured for the site via the dashboard.