Deem Enhancements for 2021.2 Executive Summary  

Deem continues to improve our site administrator and agency experiences, with key enhancements that help corporations and TMCs manage the travel buying process.

Check out the details on these Deem updates below!

Regards,

Your Deem Product Management Team 

About the Release Notes  

The Deem release notes provide useful technical information about the latest release. For each release, the notes provide:

• A high-level description of the release, including major changes and enhancements

• Instructions to help you get started with set-up and administration (when applicable)

Enhancements for March 2021 (Release 2021.2)

Apollo - Hotel Discount Codes 

• Description: We have updated the system to allow Apollo agency and client administrators to add up to eight hotel discount codes.

• Benefit: Apollo customers will be now be able to view and select from additional negotiated rates.

• Site Admin Experience: Contact Deem Customer Support for assistance enabling the configuration.

Bug Fixes for March 2021 (Release 2021.2)

New Search Hotel Booking 

• Description: We have updated the system to allow travelers to return to the Hotel Search Results page and select a new hotel, when the originally requested hotel reservation fails.

• Benefit: Travelers will be now be able to select a new hotel, when the originally requested hotel reservation fails.

• Site Admin Experience: No Admin experience required.

Split-Ticketing 

• Description: We have updated the logic that selects the plating carrier on the second leg of a split ticket, to avoid reprice into basic economy.

• Benefit: Travelers will now be able to book desired flights.

• Site Admin Experience: Contact Deem Customer Support for assistance enabling the configuration.

Booking.com Issues

• Description: We have added a safety check to allow a booking.com reservation to succeed, when a traveler may not have an address on file.

• Benefit:Travelers will now be able to confirm booking.com reservations without issues.

• Site Admin Experience: Contact Deem Customer Support for assistance enabling the configuration.

Hotel Frequent Traveler Format 

• Description: We have updated the Amadeus format for entering hotel frequent traveler number.

• Benefit: Amadeus customers will now be able to include hotel loyalty information when booking a hotel.

• Site Admin Experience: No Admin experience required.