Deem Enhancements for 2021.1.0 Executive Summary  

Deem continues to improve our site administrator and agency experiences, with key enhancements that help corporations and TMCs manage the travel buying process.

Check out the details on these Deem Work Fource updates below!

Regards,

Your Deem Product Management Team 

About the Release Notes  

The Deem release notes provide useful technical information about the latest release. For each release, the notes provide:

• A high-level description of the release, including major changes and enhancements

• Instructions to help you get started with set-up and administration (when applicable)

Enhancements for January 2021 (Release 2021.1.0)  

GDS Record Locator in Optimus 

• Description: GDS Record Locator will be available to Car Service systems, when a new stand-alone booking is completed on the Travel platform.

• Benefit: Travelers will now be able to send a record locator to Car Service API (Optimus), after a booking has been completed and a PNR is created.

• Site Admin Experience: Contact Deem Customer Support for assistance enabling the configuration.

Provider-Specific Company IDs in Optimus 

• Description: We have updated Optimus to include provider-specific company IDs in Car Service when the booking has been completed on the Travel platform.

• Benefit: Improved experience for travelers booking Car Service.

• Site Admin Experience: No Admin experience required.

Unique Itinerary ID for Stand-Alone Bookings in CSOBT 

• Description: We have updated Optimus to include a unique Itinerary ID in the booking request for stand-alone Car Service Booking.

• Benefit: Improved experience for travelers booking stand-alone Car Service. 

• Site Admin Experience: No Admin experience required.

Bug Fixes for January 2021 (Release 2021.1.0)

Remove Segments from Held Trips 

• Description: We have updated the system to allow travelers to segment from their Held Trips prior to booking.

• Benefit: Travelers will now able to remove an item from their itineraries on held trips prior to purchase. 

• Site Admin Experience: No Admin experience required.

Fare Type Selection 

• Description: For Apollo users, the fare type stored in user profile will no longer prevent a traveler from purchasing other fare types.

• Benefit: Travelers will be able to purchase the fare type they want. When pricing fails with a qualifier, the qualifier will be removed, and the traveler will be presented with a new fare. 

• Site Admin Experience: Contact Deem Customer Support for assistance enabling the configuration.

Car Special Requests 

• Description: Car Special Requests that are disabled in the User Profile will ensure that any pre-existing profile data will be cleared from the system.

• Benefit: Travelers who don't see Car Special Requests field in their User Profile will not see this option on the Purchase Page, when booking Car Rental.

• Site Admin Experience: Contact Deem Customer Support for assistance enabling the configuration.

"Hotel Details" Report on Dashboard 

• Description: Create and Modify dates will now remain static in Hotel Detail reports.

• Benefit: Travelers will now see the correct Create and Modify dates in Hotel Detail reports.

• Site Admin Experience: No Admin experience required.

Alitalia Flexible Fare 

• Description: Branded Fare pricing has been introduced for carrier Alitalia (AZ).

• Benefit: Travelers will now see the correct pricing for Alitalia.

• Site Admin Experience: No Admin experience required.

Trip Planner Page 

• Description: We have updated the Trip Planner page for travelers, when Air is disabled.

• Benefit: Travelers will now be able to book hotel/car for Single and Multi-Destination, when Air is disabled.

• Site Admin Experience: Contact Deem Customer Support for assistance enabling the configuration.

Amadeus - PNR Edits 

• Description: We have updated the system, so PNR Edits are applied to all bookings, during new, change, cancel, and held transactions.

• Benefit: Amadeus customers will now be able to apply PNR Edits to itineraries that do not contain Air.

• Site Admin Experience: No Admin experience required.

Amadeus - Hotels 

• Description: We have fixed an issue that was leading to incorrect interpretation of the cancellation policy data returned by Amadeus, resulting in available hotels displaying as sold out.

• Benefit: Travelers will no longer see available hotels as being sold out.

• Site Admin Experience: Contact Deem Customer Support for assistance enabling the configuration.

Cost Allocation 

• Description: Large file uploads of Cost Allocations will display all items correctly in the UI.

• Benefit: Travelers will be able to see all Cost Allocations displayed correctly, when booking travel.

• Site Admin Experience: Contact Deem Customer Support for assistance enabling the configuration.