VPAY Setup Steps

Owned by Becca Cook (Unlicensed)
Last updated: Jul 03, 2023 by Malissa Olofernes
4 min read

Conferma Virtual Pay

Note: Conferma Virtual Payment integration is a premium service; enablement fees apply.  If you are interested in setting up Conferma Virtual Pay for your site, please enter a support case to request a Statement of Work (SOW). See Entering a Support Case for instructions.  Once your Agency has paid the initial enablement fee, you can configure subsequent sites yourself with minimal involvement from Deem.

The following credentials are provided by Conferma and required by Deem to configure Conferma Virtual Pay: Agent ID, Booker ID, API Key, API Key Password, Consumer, Server, and Client ID.

Open a Support Case with the credentials listed above along with the Superdomain Name and Site Name for Conferma enablement.

  • Deem enables these API credentials at a top level that is not accessible to an Admin.

  • Please allow 3 business days for API enablement.

Once enabled by Deem, follow these steps to complete the site configuration:

Configuration Steps

Dashboard Screenshot

Configuration Steps

Dashboard Screenshot

Step 1: Access Company Settings

Step 2: Click the Services tab

 

Step 3: Click Virtual Payment Providers

Step 4: Click Virtual Payment List

Step 5: Click Add a new virtual payment option

Step 6: Fill in all information related to Conferma

  • Activate Payment: check this to activate the Conferma Hotel Virtual payment

  • Vendor (Required): once Conferma is activated for your SuperDomain, select Conferma from the drop-down menu. If no drop-down menu exists, please contact Support to request a Statement of Work for product enablement.

  • Account Code (Required): add the customer-specific Account Code (provided by Conferma)

  • Agent ID (Required): add the customer-specific Agent ID (provided by Conferma)

  • Booker ID (Required): add the customer-specific Booker ID (provided by Conferma)

  • Important note: an API Key and API Key Password are also required; this information is provided to you by Conferma and configured by Deem Engineering.

  • Restricted (Yes or No): when restricted, only Conferma Hotel payment will apply

  • For Hotel (Yes or No): select Yes

  • Hotel Payment Instructions (Required): add hotel payment instructions

 

Step 7: Click Save

 

Step 8: Click Back to virtual Payment Management

Step 9: Click Virtual Payment Sets

Step 10: Click Add a new virtual payment set

Step 11: Enter a Set Name

Step 12: Click Add Virtual Payment Settings

Step 13: Click Save

Step 14: Click the radio button to the left of the name in the list you would like to add to the set

Step 15: Click OK

Step 16: Click Save

Step 17: Once completed, then you can add Service Rules by accessing each Service Rule group, under the travel header for which you would like this feature enabled.

 

Step 18: Click Edit

Step 19: Select the name from the Virtual Payment Set drop-down menu

Step 20: Once you have updated all Groups, click Save Priority Changes

Step 21: Click Changes not applied

Step 22: Click Commit

Step 23: Impersonate a test traveler and test configurations. Avoid testing any non-refundable rates and immediately cancel test transactions.